OnBase Business Application Analyst - Onsite

Title: OnBase Business Application Analyst - Onsite

Mandatory skills:

• OnBase administration, OnBase development,
• SQL, scripting, databases,
• Dynatrace, Splunk, moogsoft,
• Ticketed ServiceNow, Projects ServiceNow, Clarity,
• OnBase enterprise content management, ECM,
• organizational workflows, compliance standards, document management, workflow automation, system integration,
• OnBase Solutions, Processor Models, Workflow, Unity,
• business processes, pursue application improvements, system issues, user-reported problems

Description:

Business Operations Analyst III

Job Summary:

• The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the
• OnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBase
• solutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management,
• workflow automation, and system integration to improve operational efficiency.

Key Responsibilities:

• Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
• Analyze business processes and pursue application improvements
• Troubleshoot and resolve system issues and user-reported problems.
• Collaborate with peers and infrastructure teams to optimize workflows.
• Maintain security protocols and compliance standards under our application umbrella
• Document processes and provide technical support for application systems.
• Analyze and improve delivery performance using relevant tools and metrics.
• Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.

Key Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
• 10+ years of experience with OnBase administration and development.
• Proficiency in SQL, scripting, and understanding of databases
• Monitoring Dynatrace, Splunk, and moogsoft skills
• Ticketed/Projects ServiceNow, Clarity experience
• Ability to troubleshoot technical issues and work collaboratively with cross-functional teams.
• Excellent communication and problem-solving skills.

Notes:

• Contract to hire

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

Account co-ordinator: Godwin D Antony Raj

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008