Overview
Skills
Job Details
Position: Senior Software Engineer (BMC Remedy)
Location: Remote
Experienced with BMC Remedy Helix application 20.x+ and all ITSM modules, including integrations.
Experience with BMC Truesight Orchestrator
Ability to debug issues
Good experience with Webservices/Rest API.
Knowledge of either Shell or Python scripting.
Leverage XML technologies (XQUERY, XPATH, XSLT) for data transformation and service orchestration.
Understanding of how to set up monitors based on logs.
UNIX commands knowledge.
Skilled in creating and modifying server objects (Forms, Menus, Active Links, Filters, Escalations).
Proficient in developing progressive views and customizations
Experienced with upgrades, AR ITSM workflows, REST APIs, Remedy Administration, SmartIT, Dashboard, Virtual Chat, and Customer Interface integration