Overview
Hybrid
Depends on Experience
Full Time
No Travel Required
Skills
business analyst
Job Details
Senior Business Analyst CRM / Omni-channel
The role will support the CRM/Omni-Channel team within a Pharmaceutical client. Working knowledge of Commercial Pharmaceutical Operations and CRM in particular will be helpful. Omni-channel experience is also helpful. The Senior Business Analyst needs be able to perform the essential duties and responsibility noted in the requirements listed below:
- Collect and review business requirements related to CRM process and system support
- Meet with all stakeholder teams within the organization to gather requirements
- Document all stakeholder notes and requirements
- Complete gap analysis on current capabilities versus complete requirements
- Provide high level Project Management assistance as required
- Assist architecture team with any design or integration requirements