Process Improvement Lean Practices Lead W2 role

OMAHA, NE

Manager is looking for someone locals or surrounding states.

For onboarding and training need to be onsite for initial few weeks. Than work fully remote.

Cant work with agencies , NO CTC .

Position: Process Improvement & Lean Practices Lead Position Summary:
The Process Improvement & Lean Practices Lead drives operational excellence by identifying inefficiencies and implementing continuous improvement methodologies. This role ensures IT services are streamlined, low-friction, and aligned with best practices.

Key Responsibilities:

• Conduct process assessments to identify bottlenecks and improvement opportunities.
• Apply Lean, Six Sigma, and Agile principles to redesign workflows.
• Facilitate process mapping workshops and train staff on improvement techniques.
• Collaborate with service owners to embed continuous improvement into daily operations.
• Measure and report on efficiency gains and customer satisfaction improvements.

Qualifications & Skills:

• Strong background in process analysis and improvement methodologies.
• Certification in Lean, Six Sigma, or Agile practices preferred.
• Excellent facilitation and collaboration skills.
• Ability to translate technical processes into user-friendly workflows.
• Experience in IT service management (ITIL) is a plus.