Data Center Operations

Duties:
Monitor and resubmit file transmissions (FTP's)
Monitor all zOS server and iSeries prod activities on shifts
Monitor system consoles and environmental equipment, make schedule adjustments to maintain performance
Print checks and reports, sort, and distribute
Perform training and documentation
Record and perform accurate shift turnovers
Monitor daily production schedule.
Engage support when critical issues occur
Create Incident tickets when critical batch processes fail
Interact with programmers and Production Services
Ensure security, regulatory (SOX) and corporate standards and policies are enforced
Ensure batch all batch SLA are closely monitored for completion.
Monitor critical systems across the Enterprise for issues.
Participate in bridge calls when needed
Participate in annual D/R test.
Update documentation and procedures as needed.
Rotating Three Week Schedule Example
Week 1 - Monday - Thursday
Week 2 - Tuesday, Friday - Sunday
Week 3 - Monday, Wednesday - Friday