Overview
Skills
Job Details
HYBRID 1 day on site in ALexandria VA
need exp with IT centric modules - mostly for config mgt, server builds, server retirements * Location (Remote or Hybrid) - Hybrid - 1 day a week in office * Salary range and is there flexibility - * Top 3 Must Haves - Automation or Infrastructure experience/ worked with monitoring systems * Nice to Haves - Java script/Service now platform experience * Confirming Bachelors degree is required - Yes * Confirming ServiceNow Certification is required - yes * Required years of experience - 5 years * Interview Process -
Summary of Position
We are looking for an infrastructure automation engineer who has a solid background in the Service Now platform. We want someone who has experience in and wants to have full lifecycle responsibilities to include customer outreach as well as product support.
You will analyze, design, automate, integrate, implement, deploy and operate as well as support our Service Now platform and integration with IT infrastructure platforms.
We are an infrastructure as code shop and automation will include proactive identification and execution of enhancements and provide strategic input into our roadmaps and improvement plans for the Service Now platform.
Furthermore, we will need you to stay abreast of new features and functionality and play a key role in driving continual improvement; ensuring operational integrity; integrations; auditability, data maintenance; oversight of discovery processes and schedules.
. Our success is results driven by providing the highest levels of security, reliability, and availability in support of our business and IT partners. THIS IS A HYBRID ROLE LOCATED IN ARLINGTON, VA REQUIRING A ONE DAY MINIMUM IN THE OFFICE.
Key Responsibilities
- Provide full product development lifecycle on the Service Now platform to include integrations with other systems.
- Collaborate with other internal teams and serve as a trusted business and technical adviser.
- Take ownership of tasks and resolves system performance bottlenecks in a timely manner.
- Develop and proactively engage in designs, coding, and other changes with immediate and extended team members in a collaborative manner.
- Develop and enhance process and procedures to include documentation and training.
- Works with team members to improve platform functionality and integrations.
Qualifications
Required Qualifications and Skills
- Bachelor's Degree in Information Technology, or related field
- ServiceNow Certified System Administrator with 3 + years of experience in IT operations management, including CMDB, ServiceNow Discovery, Service Mapping, and Discovery using Service Graph Connectors and ITSM.
- Full lifecycle experience from requirements to design to coding to testing to deployments
- Experience with ServiceNow integrations, including REST APIs, LDAP, and SSO
- 5 years of experience with programming/scripting language/tools
- Strong communications, written and oral with excellent interpersonal, teamwork and customer service skills
- Strong problem solving and analytical skills
Preferred Qualifications
- Experience in object-oriented programming and/or agile development
- ITILv3 or ITIL4 Foundations Certification
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.