Overview
On Site
Depends on Experience
Full Time
Skills
Desktop Support
Job Details
- Experience working with customers at tier 3 support level (or equivalent)
- Experience configuring and troubleshooting virtual machines running Windows operating systems
- Experience configuring and troubleshooting multiple Windows operating systems, including Windows, 11, 10, 7 and XP
- Experience configuring and troubleshooting virtual networking with VMware Player
- Experience with Microsoft management tools (Active Directory, Intune, etc.) within the Azure environment
- Knowledge and awareness of IT security principles and practices, and a mindset to emphasize security throughout all job activities
- Knowledge and/or experience with the operational technology (OT) environment a plus, including the equipment, applications and security
- Possess strong written and verbal communication, and experience dealing directly with struggling customers
- Possess a valid US driver's license and the ability to travel 50-75%
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.