Overview
HybridBe onsite at client offices in New York City (Tuesdays & Thursdays)
$70 - $80
Contract - W2
Skills
Oracle
SCM
HCM
Program Manager
Job Details
Title: Oracle Program Manager
Location: Hybrid in New York City, NY (Tuesdays & Thursdays)
Employment Type: Contract
Job Description:
We are seeking a senior-level professional to act as Program Manager for our client.
This individual will represent the client across Customer Success Services (CSS), Consulting, and Support organizations, ensuring strong client relationships, successful cloud adoption, and overall account satisfaction.
The ideal candidate will have executive presence, strong relationship management skills, and deep Oracle Cloud (ERP, HCM, SCM, Finance) knowledge to guide client stakeholders.
Key Responsibilities
- Serve as the primary client-facing executive representing client across CSS, MCS, and Support teams.
- Build and maintain strong, trust-based relationships with client business and IT executives.
- Drive client satisfaction, adoption, and business outcomes through proactive engagement and governance.
- Coordinate cross-functional teams (Consulting, Support, Technical Account Managers) to ensure delivery success.
- Guide client stakeholders on Cloud best practices across HCM, SCM, and Finance.
- Represent the client s interests, putting client success before internal priorities.
- Manage escalations, executive communications, and ongoing account governance.
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