Overview
Remote
Full Time
Skills
Preventive Maintenance
Performance Management
Project Management
Health Insurance
English
Spanish
Military
Banking
Innovation
Communication
Investments
IT Operations
API
Continuous Improvement
Operational Excellence
Training And Development
Mentorship
Succession Planning
Accountability
Partnership
Budget Management
Capital Expenditures
KPI
Apache Velocity
Regulatory Compliance
Health Care
Thought Leadership
Team Building
Roadmaps
Software Engineering
Cloud Architecture
Salesforce.com
Marketing
Cloud Computing
Lean Methodology
Agile
IT Architecture
Collaboration
Vendor Management
Budget
Pivotal
Leadership
Management
Job Details
Details
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.
Responsibilities
Job Summary
The Director of Software Engineering, Salesforce Marketing Cloud is a highly experienced leader responsible for casting the vision and setting the technical roadmap for Ascension's Salesforce Marketing Cloud platform. This role leads the engineering delivery, technical health, and best practices for Marketing Cloud, ensuring the platform is optimized to support personalized, scalable, and mission-driven digital engagement. The director will manage a team of leaders, engineers, and vendor partners, driving excellence in software delivery, platform stability, and technical innovation. This leader will serve as the technical owner of the platform, aligning Marketing Cloud capabilities with business priorities to deliver measurable outcomes.
Responsibilities
Technical Vision & Roadmap
This leader will play a pivotal role in advancing Ascension's mission by delivering personalized digital experiences that strengthen the connection between patients, providers, and the communities we serve.
Requirements
Education:
#LI-Remote
#GMDx
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
Responsibilities
Job Summary
The Director of Software Engineering, Salesforce Marketing Cloud is a highly experienced leader responsible for casting the vision and setting the technical roadmap for Ascension's Salesforce Marketing Cloud platform. This role leads the engineering delivery, technical health, and best practices for Marketing Cloud, ensuring the platform is optimized to support personalized, scalable, and mission-driven digital engagement. The director will manage a team of leaders, engineers, and vendor partners, driving excellence in software delivery, platform stability, and technical innovation. This leader will serve as the technical owner of the platform, aligning Marketing Cloud capabilities with business priorities to deliver measurable outcomes.
Responsibilities
Technical Vision & Roadmap
This leader will play a pivotal role in advancing Ascension's mission by delivering personalized digital experiences that strengthen the connection between patients, providers, and the communities we serve.
Qualifications
Education:
- Department: Studio Engagement Services
- Schedule: Full Time Monday - Friday 8-5pm CT
- Location: Remote
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.
Responsibilities
Job Summary
The Director of Software Engineering, Salesforce Marketing Cloud is a highly experienced leader responsible for casting the vision and setting the technical roadmap for Ascension's Salesforce Marketing Cloud platform. This role leads the engineering delivery, technical health, and best practices for Marketing Cloud, ensuring the platform is optimized to support personalized, scalable, and mission-driven digital engagement. The director will manage a team of leaders, engineers, and vendor partners, driving excellence in software delivery, platform stability, and technical innovation. This leader will serve as the technical owner of the platform, aligning Marketing Cloud capabilities with business priorities to deliver measurable outcomes.
Responsibilities
Technical Vision & Roadmap
- Define and maintain the technical vision, architecture, and roadmap for Salesforce Marketing Cloud, aligning with enterprise digital engagement strategies.
- Collaborate with Product and Design teams to prioritize platform capabilities that enable personalized, omnichannel communication at scale.
- Stay current on the Salesforce Marketing Cloud product roadmap, releases, and emerging capabilities to inform future state architecture and technology investments.
- Serve as the subject matter expert on Marketing Cloud platform architecture, including Journey Builder, Personalization, Data Cloud, Intelligence, and integrations with Salesforce and third-party systems.
- Lead the engineering delivery organization responsible for Marketing Cloud platform enhancements, integrations, and technical operations.
- Ensure delivery teams are aligned to product priorities and accountable to key results (OKRs).
- Establish and enforce best practices for platform configuration, custom development, and API integrations.
- Oversee the technical health, performance, and security of the platform, driving continuous improvement and operational excellence.
- Build and lead a team of engineering managers, engineers, and vendor partners to deliver high-quality software and platform services.
- Mentor and coach leaders and engineers, creating opportunities for career growth and succession planning.
- Foster a culture of collaboration, accountability, and continuous learning.
- Manage vendor partnerships and contractors, ensuring alignment to technical standards and delivery expectations.
- Own the CapEx and OpEx budgets for Marketing Cloud platform engineering, optimizing resources to deliver maximum value.
- Establish and monitor KPIs for platform performance, delivery velocity, and operational health.
- Ensure teams follow Ascension's processes, security standards, and compliance requirements.
- Attract and hire top Salesforce Marketing Cloud engineering talent.
- Ensure Ascension is enabled to be a leader in personalized healthcare engagement through your thought leadership and team development.
- Build relationships with Salesforce product and engineering teams to influence the product roadmap and advocate for Ascension's needs.
- Foster a culture of growth, enabling team members to pursue broader and deeper skills within their area of expertise.
- High level of leadership, technical depth, and emotional intelligence required to lead a multi-disciplinary engineering organization.
- Ability to balance hands-on technical guidance with strategic, long-term vision.
- Demonstrated experience navigating complex business and technology landscapes to drive platform adoption and business outcomes.
- Education: Bachelor's degree required; Master's degree preferred
- Experience: Minimum of 12 years in software engineering with at least 6 years leading engineering teams
- Proven experience leading Salesforce Marketing Cloud engineering teams
- Deep understanding of Marketing Cloud architecture and products (Journey Builder, Personalization, Data Cloud, Intelligence, APIs, and integrations)
- Salesforce Marketing Cloud certifications preferred
- Lean-Agile leadership, technical architecture
- cross-team collaboration
- vendor management
- budget oversight
This leader will play a pivotal role in advancing Ascension's mission by delivering personalized digital experiences that strengthen the connection between patients, providers, and the communities we serve.
Requirements
Education:
- High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
#LI-Remote
#GMDx
Why Join Our Team
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
Responsibilities
Job Summary
The Director of Software Engineering, Salesforce Marketing Cloud is a highly experienced leader responsible for casting the vision and setting the technical roadmap for Ascension's Salesforce Marketing Cloud platform. This role leads the engineering delivery, technical health, and best practices for Marketing Cloud, ensuring the platform is optimized to support personalized, scalable, and mission-driven digital engagement. The director will manage a team of leaders, engineers, and vendor partners, driving excellence in software delivery, platform stability, and technical innovation. This leader will serve as the technical owner of the platform, aligning Marketing Cloud capabilities with business priorities to deliver measurable outcomes.
Responsibilities
Technical Vision & Roadmap
- Define and maintain the technical vision, architecture, and roadmap for Salesforce Marketing Cloud, aligning with enterprise digital engagement strategies.
- Collaborate with Product and Design teams to prioritize platform capabilities that enable personalized, omnichannel communication at scale.
- Stay current on the Salesforce Marketing Cloud product roadmap, releases, and emerging capabilities to inform future state architecture and technology investments.
- Serve as the subject matter expert on Marketing Cloud platform architecture, including Journey Builder, Personalization, Data Cloud, Intelligence, and integrations with Salesforce and third-party systems.
- Lead the engineering delivery organization responsible for Marketing Cloud platform enhancements, integrations, and technical operations.
- Ensure delivery teams are aligned to product priorities and accountable to key results (OKRs).
- Establish and enforce best practices for platform configuration, custom development, and API integrations.
- Oversee the technical health, performance, and security of the platform, driving continuous improvement and operational excellence.
- Build and lead a team of engineering managers, engineers, and vendor partners to deliver high-quality software and platform services.
- Mentor and coach leaders and engineers, creating opportunities for career growth and succession planning.
- Foster a culture of collaboration, accountability, and continuous learning.
- Manage vendor partnerships and contractors, ensuring alignment to technical standards and delivery expectations.
- Own the CapEx and OpEx budgets for Marketing Cloud platform engineering, optimizing resources to deliver maximum value.
- Establish and monitor KPIs for platform performance, delivery velocity, and operational health.
- Ensure teams follow Ascension's processes, security standards, and compliance requirements.
- Attract and hire top Salesforce Marketing Cloud engineering talent.
- Ensure Ascension is enabled to be a leader in personalized healthcare engagement through your thought leadership and team development.
- Build relationships with Salesforce product and engineering teams to influence the product roadmap and advocate for Ascension's needs.
- Foster a culture of growth, enabling team members to pursue broader and deeper skills within their area of expertise.
- High level of leadership, technical depth, and emotional intelligence required to lead a multi-disciplinary engineering organization.
- Ability to balance hands-on technical guidance with strategic, long-term vision.
- Demonstrated experience navigating complex business and technology landscapes to drive platform adoption and business outcomes.
- Education: Bachelor's degree required; Master's degree preferred
- Experience: Minimum of 12 years in software engineering with at least 6 years leading engineering teams
- Proven experience leading Salesforce Marketing Cloud engineering teams
- Deep understanding of Marketing Cloud architecture and products (Journey Builder, Personalization, Data Cloud, Intelligence, APIs, and integrations)
- Salesforce Marketing Cloud certifications preferred
- Lean-Agile leadership, technical architecture
- cross-team collaboration
- vendor management
- budget oversight
This leader will play a pivotal role in advancing Ascension's mission by delivering personalized digital experiences that strengthen the connection between patients, providers, and the communities we serve.
Qualifications
Education:
- High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.