Senior Enrollment Technician - Remote / Telecommute

  • Baltimore, MD
  • Posted 23 hours ago | Updated 7 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 4 Month(s)

Skills

Billing
Claims Management
Collaboration
Communication
Data Analysis

Job Details

We are looking for a Senior Enrollment Technician - Remote / Telecommute for our client in Baltimore, MD
Job Title: Senior Enrollment Technician - Remote / Telecommute
Job Location: Baltimore, MD
Job Type: Contract
Job Description:
Pay Range: $19.06hr - $24.06hr

Responsibilities:

  • Enroll subscribers and dependents for all lines of business via fax, mail, and email for complex accounts.
  • Verify enrollment status, update membership records, research and resolve discrepancies, process terminations, and other enrollment events.
  • Complete monthly reconciliation processes and resolve discrepancies promptly.
  • Coordinate with the Account Installation Team to ensure member ID cards are not released until all enrollment updates are complete and audited.
  • Work with the Billing Technician to confirm group enrollments are processed before billing runs.
  • Assist with training new hires and providing re training to existing staff.
Requirement/Must Have:
  • High School Diploma or GED.
  • Minimum 3 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.
Preferred Skills:
  • Experience with health insurance enrollment systems and processes.
  • Ability to handle large volumes of enrollment data with attention to detail.
Skills:
  • Strong proficiency in Microsoft Office Suite, especially Excel.
  • Ability to adapt quickly to changing priorities.
  • Ability to learn and comprehend client accounts, process flows, and health insurance enrollment software.
  • Strong team collaboration and communication skills.
  • Detail-oriented with high accuracy in data entry.
Qualification and Education:
  • High School Diploma or GED (required).
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