Overview
Skills
Job Details
Senior Project/Program Manager
Cleveland, OH
ESSENTIAL JOB FUNCTIONS:
Leads one or more projects in a fast-paced, dynamic environment, which may include directing third party resources as well as virtual teams.
Must be familiar with system scope and project objectives, organizational change management methodologies and techniques, as well as the role and function of each team member to effectively coordinate the activities of the team.
Orients members of the project team on the Standard Project Lifecycle Framework.
Ability to track, monitor and measure success and health of Delivery Teams in a mixed-methodology delivery environment
Align IT standards, controls and funding models with Agile framework
Partner closely with the project management office to ensure the frameworks and methodologies are adhering to our defined governance and standards
Develops and grows partnerships and foster relationships with senior functional managers and their management teams to prioritize projects and set/ receive direction to achieve business objectives.
Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks.
Defines and manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders.
Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project milestones as well as status.
Estimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources.
Drafts and submits project budget proposals and recommends subsequent budget changes where necessary; conducts cost forecasting and actual tracking's well as variance reporting.
Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
Tailor's methods and metrics; administers configuration management/version control; adheres to project policies/ standards; performs project assessments; coach/ mentors' teams; and manages deliverable reviews and sign-offs.
Leads communication planning, execution and reporting with project team members; liaises with key stakeholders.
Supports development of change management planning, design and implementation including communication and training.
Manages documentation and the knowledge transfer to the business as usual functions; conducts lesson-learned reviews.
Manages the execution of vendor contract(s) and ensures adherence to contract provisions, where applicable.
REQUIRED QUALIFICATIONS:
Bachelor s Degree or equivalent work experience required.
Minimum of five years of increasingly complex project related experience required.
PMP certification (Preferred)Knowledge and experience in the financial services industry a plus.
Knowledge and experience with standard project development/management methodologies and tools (MS project, Eppic etc.)
Experience using various agile delivery toolsets (Jira, Confluence, Microsoft Azure DevOps, Jira Align)Deep expertise in project methodology and software development lifecycle
COMPETENIES AND SKILLS:
Demonstrates critical thinking, problem solving and conflict management skills; ability to connect the dots .Assesses and coaches to strengths and developmental needs of project team members and direct reports.
Shares knowledge, insights, and experiences to help others develop.Thinks, plans and executes on multiple levels.Organized, self-disciplined, leads others towards common outcomes and strategy execution.
Credible leader with established reputation for presenting and gaining support for ideas/solutions.
Proven demonstration of Key leadership competencies.
Can clearly articulate vision for future state; provide big-picture view/ enterprise view; decisive and directive when necessary.
Fosters and encourages frequent, open and honest feedback; learns from setbacks and mistakes to drive improvements; independently seeks out learning opportunities.
Highly polished and confident communication ability; possess written, verbal and stand-up presentation skills. Adjusts communications to audience.
Takes the initiative to understand the business impacted by the project, current, trends and information that could impact the business and organization. Stays up to date on current industry best-practices.