Field Service Technician

Overview

On Site
$60 - $70
Contract - Independent
Contract - 12 Month(s)

Skills

Microsoft Windows
HP
Identity Management
Kubernetes
Linux
Microsoft Operating Systems
Data Analysis
Dragon NaturallySpeaking
EDA
EMC
Field Service
Active Directory
Cabling
Cisco
Computer Hardware
DHCP
Software Installation
Operating Systems
Red Hat Enterprise Linux
Scripting
Servers
TCP/IP
DNS
Dell
Microsoft Windows Server
NetApp
Network Protocols
Windows Client
Optical Fiber
Technical Support
Test Equipment
Unix
Virtual Machines

Job Details

Field Service Technician

Client: Federal Client

POP: 6 months

Location: Santa Clara, CA or Hillsboro, OR

SCOPE

On-site technicians will adhere to client-provided step-by-step instructions, processes, and policies to perform the installation and configuration of operating systems and applications. Supported platforms and equipment include Cisco, Dell, HP, Windows, EMC, Linux, and Kubernetes environments.

REQUIRED SKILLS

  • 2+ years hands-on technical support or field service experience
  • Proficiency with diagnostic tools and test equipment for troubleshooting hardware/software issues
  • Understanding of network protocols, configurations, and connectivity (TCP/IP, DNS, DHCP)
  • Experience with Windows and basic Linux/Unix operating systems
  • Knowledge of Active Directory, user account management, and basic security protocols

TASKS

  • Types of equipment
    • HPE, SuperMicro and Dell Servers. Appliances from NetApp, EMC PowerMax, Dell ECS, etc
  • Operating System Installs
    • Install OS using Client s custom method following a documented install process for both OS and layered components
    • Flavors: Windows Server, Windows Client, RHEL, and VMware
    • Installations will be carried out on both bare metal and virtual machine environments.
  • Application installation and configurations
    • Provide hands-on installation and configuration of Client applications following Client s documented procedures (guidance from Client BB)
    • Provide hands on installation and configuration of various EDA tools
    • Help support a standalone FlexLM license server
    • Help configure environment setup scripts for EDA tools
    • Help with data transfer activities
  • Equipment Installation and relocation
    • Installing servers and appliances into prebuild and MSR
    • Moving or relocating server and appliance equipment from prebuild to MST
  • Examples of activity
    • Boxing/unboxing, racking/unracking, power cable installations, labeling and re-labeling
    • Network cable installations and moves, fiber cables installs and moves, for servers, desktops and appliances
  • Workstation Installs
    • Install and configure workstation setups
    • Examples: computer, monitor, keyboard, desks, etc
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