Database Application Support Engineer

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)

Skills

ASP.NET
.NET
Active Directory
Analytical Skill
Application Support

Job Details

We are looking for Database Application Support Engineer for our client in Boston, MA / Orlando, FL / Houston, TX
Job Title: Database Application Support Engineer
Job Location: Boston, MA / Orlando, FL / Houston, TX
Job Type: Contract
Job Description:
Pay Range: $35hr - $40hr
  • The Database and Application Support Engineer will be responsible for managing and maintaining multiple database environments, executing operational SQL tasks, handling ETL processes, and supporting production and non-production environments.
  • The role requires strong SQL skills, incident management experience, and the ability to work collaboratively across teams to ensure database stability and reliability.
Responsibilities:
  • Support Production, Staging, and Non-Production database environments.
  • Perform database setup, configuration, and validation for new or recovered environments.
  • Manage de-converted client database recovery and setup requests.
  • Execute SQL scripts and queries for administrative and corrective actions.
  • Disable or update user access and records across MAS, MUSE, and Benefit Workstation databases.
  • Disable MFA (Multi-Factor Authentication) for users using database queries when required.
  • Perform SSN changes, UUID deactivations, and other sensitive data updates in compliance with security guidelines.
  • Add or remove client profiles from application databases (e.g., Benefit Workstation, MAS, MUSE).
  • Retrieve, analyze, and validate configuration, schema, and UID details as needed.
  • Monitor, schedule, and troubleshoot ETL jobs, data refreshes, and batch processing tasks.
  • Work with job schedulers to deploy, validate, and fix scheduled jobs.
  • Collaborate with Development and Infrastructure teams for job migration and incident resolution.
  • Respond to database-related incidents and service requests.
  • Analyze job failures, data discrepancies, and access issues using SQL queries and logs.
  • Escalate complex issues to Level 3 / DBA team with detailed diagnostics.
  • Maintain SOPs, runbooks, and technical documentation for recurring processes.
  • Ensure compliance with change management and audit requirements.
  • Participate in continuous improvement initiatives to enhance database operations.
Mandatory Skills and Experience:
  • Strong SQL proficiency (Oracle SQL / PL-SQL preferred).
  • Experience in database-driven application support (MAS, MUSE, Benefit Workstation, etc.).

  • Hands-on experience performing:

    MFA disablement via database
  • User record updates across multiple databases
  • SSN/UUID updates and sensitive data maintenance
  • Client profile setup and removal
  • Proficiency with ETL scheduling tools (e.g., Control-M, AutoSys, Tidal).
  • Understanding of job deployment, monitoring, and troubleshooting.
  • Working knowledge of Oracle Database; familiarity with SQL Server, MySQL, or PostgreSQL is a plus.
  • Understanding of schema management and configuration analysis.
  • Basic knowledge of application environments (Production / UAT / Staging).
  • Experience with incident and change management tools (ServiceNow, Jira, etc.).
  • Experience with technologies: .NET, C#, Core, Web API, Entity Framework, SQL Server, DevOps, Docker, Kubernetes, Azure DevOps.

Preferred Skills (Good to Have):
  • Exposure to data masking and sensitive data handling.
  • Scripting knowledge in Python, Shell, or PowerShell.
  • Familiarity with ETL tools such as Informatica, Talend, or SSIS.
  • Understanding of Active Directory / SSO integration for MFA management.
  • Experience supporting financial, benefits, or HR domain applications.
Qualifications:
  • Bachelor s degree in Computer Science, Information Technology, or a related field.
  • 2 5 years of relevant experience in database or application support.
  • Oracle Certified Associate (OCA) or similar certification is a plus.
Soft Skills:
  • Strong analytical and troubleshooting skills.
  • Excellent communication and documentation abilities.
  • Ability to multitask and perform under pressure in production environments.
  • Detail-oriented, accurate, and compliance-focused.
  • Proactive team player with a strong sense of ownership.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.