Overview
On Site
USD 30.00 - 35.00 per hour
Full Time
Skills
Technical Support
Remote Support
Regulatory Compliance
Process Improvement
Research
Evaluation
Laptop
Tablet
Distribution
Warehouse
IT Operations
Military
Microsoft Windows
Information Technology
Privacy
Finance
Credit Cards
Banking
Onboarding
Payroll
Training
Reporting
Job Details
Position: IT Support Technician/Desktop Support Analyst
Location: Phoenix, Arizona (5 days onsite a week)
Duration: 12 Months contract with potential to extend
Job ID: 170802
Job Overview:
In this contingent resource assignment, you will participate in low to moderately complex initiatives and identify opportunities for process improvements within Technology Operations. You will review and analyze basic or tactical Technology Operations assignments or challenges that require research, evaluation, and selection of alternatives related to low-to-medium risk deliverables. Additionally, you will present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing an understanding of function policies, procedures, and compliance requirements. You will also provide information to client personnel in Technology Operations.
Responsibilities:
Qualifications:
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay Range: $30- $35/Hr on W2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
#LI-NS1
Location: Phoenix, Arizona (5 days onsite a week)
Duration: 12 Months contract with potential to extend
Job ID: 170802
Job Overview:
In this contingent resource assignment, you will participate in low to moderately complex initiatives and identify opportunities for process improvements within Technology Operations. You will review and analyze basic or tactical Technology Operations assignments or challenges that require research, evaluation, and selection of alternatives related to low-to-medium risk deliverables. Additionally, you will present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing an understanding of function policies, procedures, and compliance requirements. You will also provide information to client personnel in Technology Operations.
Responsibilities:
- Participate in low to moderately complex initiatives within Technology Operations.
- Identify opportunities for process improvements and recommend solutions.
- Review and analyze assignments or challenges requiring research and evaluation.
- Present recommendations for resolving low to moderately complex situations.
- Provide information and support to client personnel in Technology Operations.
- Support the imaging of Windows 10 and Windows 11 laptops, desktops, and tablets for the enterprise.
- Work in a daily production environment, completing 40-80 tickets per day.
- Be onsite 5 days a week in a distribution warehouse facility.
- Spend up to 8 hours a day on your feet and lift/carry 20-pound boxes as needed.
Qualifications:
- 2 years of Technology Operations experience or equivalent, demonstrated through work, consulting experience, training, military experience, or education.
- Experience with imaging and supporting Windows 10 and Windows 11 devices.
- Familiarity with Microsoft Windows and Windows Applications.
- Ability to work in a fast-paced production environment and meet daily ticket completion goals.
- Physical ability to spend extended periods on your feet and lift/carry up to 20 pounds.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $30- $35/Hr on W2
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
#LI-NS1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.