IT Support Professional

  • COLLEGE PARK, MD
  • Posted 21 hours ago | Updated 9 hours ago

Overview

On Site
USD 40,001.00 - 80,000.00 per year
Full Time

Skills

Technical Support
Development Testing
Microsoft SharePoint
Data Integration
Analytics
Collaboration
Sprint
Quality Assurance
Test Cases
Test Plans
Documentation
Knowledge Management
Process Improvement
Government Contracting
Databricks
Testing
Agile
Scrum
Conflict Resolution
Problem Solving
Communication
Regulatory Compliance
Cloud Computing
Security Clearance
Information Technology
Systems Engineering
FOCUS

Job Details

Job ID: 2510992

Location: COLLEGE PARK, MD, US

Date Posted: 2025-10-22

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: Yes

Description

Position Overview:

We are seeking an experienced IT Support Professional with a strong background in federal environments to provide comprehensive technical support and contribute to the development, testing, and implementation of technology solutions. The ideal candidate will possess hands-on experience with Databricks, SharePoint, Agile methodologies, and software application testing.
The role requires both technical expertise and the ability to collaborate effectively with multidisciplinary teams in a structured, compliance-driven setting.

Key Responsibilities:
  • Provide data bricks development, troubleshooting, and resolution for end-user and system issues in a federal IT environment.
  • Utilize SharePoint sites and related collaboration tools.
  • Support data integration, analytics, and automation tasks using Databricks and related technologies.
  • Collaborate with cross-functional teams to support Agile development cycles, including sprint planning, testing, and retrospectives.
  • Conduct software application testing, including writing test cases, executing test plans, and documenting results.
  • Contribute to documentation, knowledge management, and process improvement initiatives.

Qualifications

Required Qualifications:
  • 4+ years of professional IT experience, preferably within a federal or government contracting environment.
  • Hands-on experience with Databricks, testing and Agile/Scrum frameworks.
  • Proven ability to test, troubleshoot, and deploy software applications.
  • Strong problem-solving and communication skills, with the ability to support both technical and non-technical stakeholders.
  • Familiarity with federal IT standards, compliance requirements, and secure systems environments.

Preferred Qualifications:
  • Experience working with cloud-based technologies.
  • Active federal security clearance (or eligibility to obtain one).


Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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