Overview
Skills
Job Details
Job Info:
- Job Title: IT Support Specialist / System Administrator
- Client: State of PA
- Start Date: 07/28/2025 (Tentative)
- Position Type: Contract (may convert to Hire)
- Duration: 06/30/2025 (with possibility of extension)
- Location: Harrisburg, PA (100% onsite)
- Work Hours: 37.5 hours/week
- Interview Type: In Person
- Internal Job ID: OOJ - 4056
- Client Job ID: 767581
Short Description
This is 100% onsite based at 1800 Elmerton Avenue, Harrisburg, PA 17110
Interview will be in-person.
Work Hours Mon. - Fri. 8:00 AM - 4 PM (37.5 hours wk)
Complete Description
***This requisition requires an in-person interview (1800 Elmerton Avenue, Harrisburg, PA 17110).***
Description of Duties
Able to coordinate, communicate, document, track progress and status on initiatives.
Familiarization with project management concepts
Work in a centralized support capacity providing statewide technical assistance on desktop hardware, laptops, tablets, peripherals, and software, and establishing and implementing supported agencies' hardware and software installation standards.
Administer network security. Add/change/delete user accounts, passwords, and account lockouts. Perform machine security patch and virus software upgrades.
Work with other BIT staff to increase familiarity with their functions and how they support computer use throughout the supported agencies.
Coordinates IT asset replacements, upgrades, and enhancements schedules.
Develops, documents, and initiates processes that involve IT asset installations, relocations, and changes.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
Provide level 2 troubleshooting and highly technical problem resolution related to PC hardware, software and peripherals. Utilizes ServiceNow to identify, track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Image and configure laptop and desktop hardware.
Create objects in SCCM and AD for devices needing to be imaged
Post image AD OU verification
Verify drivers are correct
Test images for accuracy on new hardware
Manual bios changes
Update documentation changes during imaging process-submit to Systems Management Supervisor for approval
Familiar with video conferencing platforms, conference room VC setups, troubleshooting.
Required/Desired Skills
| Skill | Required/Desired | Amount | of Experience |
|---|---|---|---|
| System Administration | Required | 1 | Years |
| 4 year college degree or equivalent | Required | 0 |
About OP Consulting Group LLC
OP Consulting Group LLC is a women-owned IT Consulting, Staffing, and Training firm. We work directly with clients across industries, with a strong footprint in state and local government sectors. Our firm is known for delivering qualified professionals and fostering long-term partnerships with both consultants and clients.
We promise:
- Transparent pay and low margins to benefit consultants
- Proactive updates on job submissions
- Prompt and timely payments
- Direct access to clients and prime vendors only
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