Technical Writer | IT Infrastructure

**Need on W2 only**
IT Technical Writer Infrastructure Location: Remote Must be open to relocating to Salisbury NC, Quincy MA Chicago, IL or Carlisle, PA Hours: EST Business Hours Contract Type: 6 - month contract with potential for extension or conversion
Summary We are looking for a highly skilled IT Technical Writer to play a crucial role in documenting our infrastructure environment, including data centers, servers, storage solutions, networks, & disaster recovery processes.This role requires a strong technical background, the ability to collaborate with various teams, & excellent writing skills to create clear & accurate documentation.
If you thrive in fast-paced environments, have experience with complex IT infrastructure, & can translate technical concepts into clear, user-friendly documentation, we want to hear from you.
Responsibilities Technical Documentation:
Develop & maintain in - depth documentation for IT systems, including data centers, servers, storage solutions, networks, infrastructure software, & disaster recovery processes.
Create system configurations, technical manuals, workflow processes, troubleshooting guides, & architecture diagrams.
Document configurations & processes for platforms such as Windows Server, AIX, RHEL, z/OS, Active Directory, storage, & recovery systems.
Ensure documentation is clear, concise, & user-friendly, catering to both technical & non-technical stakeholders.
Collaboration & Information Gathering:
Work closely with system administrators, network engineers, application owners, IT vendors, & other technical teams to collect, analyze, & document IT infrastructure details.
Conduct interviews & meetings with subject matter experts to capture all system & disaster recovery processes.
Ensure documentation aligns with business continuity & IT compliance standards.
Quality & Maintenance:
Regularly update documentation to reflect changes in infrastructure, technologies, & processes.
Maintain version control & ensure easy access to documentation for relevant teams.
Review & edit technical content for accuracy, consistency, & clarity.
Process Improvement & Knowledge Transfer:
Assist in creating training materials, presentations, & workshops to improve knowledge sharing across teams.
Utilize tools like Visio, Word, PowerPoint, & Excel to develop technical diagrams, flowcharts, & other visual aids.
Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field ( or equivalent experience).
Hands - on experience in IT infrastructure, including servers, networks, storage, & disaster recovery. Experience with Documenting configurations & processes for platforms such as Windows Server, AIX, RHEL, z/ OS, Active Directory, storage, & recovery systems
Ability to document complex IT systems in a clear, structured, & precise manner.
Proficiency with diagrams & flowcharts in Visio, Word, PowerPoint, Excel ( experience with other documentation tools is a plus ).
Experience documenting cloud computing platforms & modern IT environments.