Overview
Remote
$60,000 - $80,000
Full Time
No Travel Required
Skills
oss
bss
telecom operations
Job Details
Job Title: Telecom Operations Management Specialist
Location: Remote
Job Type: Full Time Permanent
Job Summary:
The Number Management Specialist plans, administers, and regulates telephone numbering resources for Tollfree & Vice Products. This role ensures regulatory compliance, maintains accurate numbering databases, and supports stakeholders in managing number-related services. Due to global support, work outside normal US business hours is required, with flexible scheduling options.
Key Responsibilities:
Experience: 2-5 years of experience in telecommunications or numbering resource management.
Technical Knowledge : Understanding of telecom networks, numbering plans, and regulatory frameworks. Familiarity with systems like OSS
Location: Remote
Job Type: Full Time Permanent
Job Summary:
The Number Management Specialist plans, administers, and regulates telephone numbering resources for Tollfree & Vice Products. This role ensures regulatory compliance, maintains accurate numbering databases, and supports stakeholders in managing number-related services. Due to global support, work outside normal US business hours is required, with flexible scheduling options.
Key Responsibilities:
- Numbering Resource Management: Allocate, activate, and maintain numbering resources such as DID numbers, toll-free numbers, and short codes. Manage the inventory of assigned and available numbering resources in the internal database. Coordinate with regulatory bodies for new numbering resource requests and updates . Work directly with and coordinate porting activities with international carriers.
- Regulatory Compliance: Ensure adherence to telecommunications numbering regulations and standards. Submit periodic reports to regulatory authorities. Monitor industry developments and changes in numbering guidelines.
- Database Maintenance : Update and maintain numbering databases, including accurate records of active, reserved, and disconnected numbers. Troubleshoot and resolve numbering-related discrepancies or issues. Reserving new numbers as well as porting of numbers in a global arena
- Stakeholder Support: Provide technical support to internal teams (e.g., operations, customer service, provisioning) and external partners regarding numbering resources. Collaborate with product teams to support new service rollouts requiring numbering resources.
- Reporting and Analytics : Generate reports on number utilization, allocation, and forecasting. Conduct audits to ensure efficient number utilization.
- Cross-Functional Collaboration: Work closely with IT teams to improve number management tools and systems. Participate in industry working groups and meetings related to numbering and telecommunications policies .
- Flexible - requires out-of-hours work.
- Effective communication with diverse nationalities and personnel levels.
- Adaptable - quick to rearrange priorities as customer needs change.
- Self-motivated - works with limited supervision.
- Decision-making skills.
- Knowledge of number porting and call routing.
- Highly organized - manages conflicting priorities successfully.
- Advanced Excel skills.
- Project management experience.
- Multilingual ability is a plus.
Experience: 2-5 years of experience in telecommunications or numbering resource management.
Technical Knowledge : Understanding of telecom networks, numbering plans, and regulatory frameworks. Familiarity with systems like OSS
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