Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - - 06/30/2026
Skills
Windows
Active Directory
Helpdesk
Ticketing
Servicedesk
Job Details
We are looking to fill an Onsite contract role as IT ServiceDesk.
Mode of Interview: In-person Interview
Work Arrangement: Onsite
Shift: CST
Applicants must have minimum of 6 years of relevant experience with the following:
- Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
- Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
- Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
- Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
- Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.