Overview
On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)
Skills
IPT
Bachelors degree
ISP
RFO
FOTA
Mobile & PC
Job Details
Job Title: IPT Voice Engineer
Contract Period: 1 year
Work location: Plano TX 75023
REQUIRED QUALIFICATIONS (only fill-out areas that are applicable):
Education: 4-year college degree
Field Of Study: Telecommunications
Experience, Knowledge and/or Skills:
1. IPT support
Admin and maintain corporate cloud voice service (Samsung SCME)
On-site user support
Monthly voice service utilization report
Voice inventory
2. Non-Corp Internet
ISP/Service management
Coordinate onboarding new circuit from order to install
Coordinate terminating existing circuit
Service ticket open/follow up with ISP
Service usage audit
Service report (usage and RFO)
3. Network Operation
Collaborate with local network engineering team to provide ongoing support, troubleshooting, testing and maintenance of WAN/LAN
Collaborate with local/remote network engineering team to support network project
4. Mobile Service
Asset retrieval
General Terminated users asset management & logistics Mobile & PC assets
General active users asset upgrade & repair asset management & logistics Mobile
Utilize Asset Management Database System and Update Device Return Status
Send a FOTA push message to the terminated and active users for asset retrieval
Generate weekly/monthly/quarterly asset retrieval status
Generate and distribute corporate communication
Support general users and HRs regarding asset retrieval request status
Communicate with Mobile & IT+ Tier1 and Tier2 teams for users asset return status update
Generating service report
Perform quarterly asset audits and provide result analysis
Computer Skills: Computer skills at level to understand and use MS Word, Excel, and PPT.
Travel: 35%
Physical Demands: physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
PREFERRED QUALIFICATIONS:
preferred): A+ Certified Preferred but not required
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