IT Service Desk Professional - PA Remote EST

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

Network
Troubleshoot
Helath
Clinical

Job Details

6 months of related experience - A combination of experience and/or technical certifications may be considered in lieu of the educational requirements - Knowledge of computer, printer, and network troubleshooting and installation procedures

Demonstrated ability to diagnose and troubleshoot Microsoft products

Demonstrated ability to solve issues with healthcare/clinical applications

Commitment to Client s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in everyday performance and interactions

Demonstrated ability to work in a team environment as well as independently

Superior customer service skills and phone etiquette - Excellent documentation skills - Ability to work evening, weekend, and holiday coverage as needed and scheduled

Ability to travel up to 5%

Education: - Min of HS diploma/GED and One-year certificate from college or technical school or at least 1 year customer service-related experience and/or training or equivalent combination of education and experience

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