CRM Business Analyst/ Process Lead (Microsoft Dynamics 365)

Overview

Remote
$60 - $70
Contract - W2
Contract - Independent
Contract - 6 Month(s)

Skills

Dynamics 365
CRM

Job Details

Top skills:

  • Dynamics 365 Experience:
    • 2+ years with most recent Dynamics release (5+ years CRM experience total).
    • Must be working with MS Dynamics in the current role (+recent 2+ years experience in Dynamics)
    • Experience migrating CRM tools to Dynamics
    • Familiarity with project operations & service modules.
  • CRM/Process Knowledge:
    • Sales, marketing, pricing, project, and contract management exposure.
    • Understanding of different levels of workflows & record types.
    • Knowledge of common Dynamics features and concepts (including security around flows).
  • Business Analysis Skills:
    • Requirement gathering (5+ years experience).
    • Probing/inquisitive mindset; able to ask the right questions and uncover gaps.
    • Documenting processes (Visio a plus).
    • Translate technical workflows into business-friendly documentation.
    • Experience documenting and helping to improve business processes
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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