RPA Business Analyst

Key Responsibilities:
1. Process Discovery and Analysis:

• Collaborate with business stakeholders to identify opportunities for automation.
• Conduct detailed process assessments to determine suitability for RPA.
• Gather, document, and analyze business requirements, including inputs, outputs, exceptions, and business rules.
• Create As-Is and To-Be process maps using tools like Visio or Lucidchart.
• Identify process inefficiencies, pain points, and opportunities for improvement through automation.

• Develop Process Design Documents (PDD) that outline detailed workflows, business rules, and exceptions.
• Assist in the creation of Solution Design Documents (SDD) in collaboration with the RPA development team.
• Define Business Requirements Documents (BRD) for automation initiatives.
• Work with process owners to ensure clear understanding of automation goals and outcomes.

• Act as a liaison between business units and the RPA development team to ensure successful implementation.
• Facilitate User Acceptance Testing (UAT) and address any issues or changes required.

• Support the RPA developers during the build phase by clarifying business logic and rules.
• Work with RPA Developers and SMEs to ensure thorough testing of bots.
• Assist in deployment activities, including documentation, change management, and user training.
• Monitor and report on post-implementation performance and ensure ongoing optimization.

• Strong understanding of business process mapping and documentation.
• Knowledge of RPA tools such as UiPath, Microsoft Power Automate
• Familiarity with Agile methodologies for project management.
• Proficiency in data analysis and reporting tools. Update PowerPoint deck.
• Experience in Prompt Engineering and RAG framework and GenAI experience using OpenAI GPT models.
• Proficiency in Automation Hub and Insights Reporting
• Proficient in leveraging AI tools such as ChatGPT, Bard, and Microsoft Copilot to streamline business processes, enhance decision-making, and drive automation in data analysis and reporting tasks
• Excellent communication skills to collaborate with both technical and non-technical stakeholders.
• Strong problem-solving and analytical skills to assist with troubleshooting

• Bachelor s degree in Business Administration, Computer Science, or related field.
• Certification in RPA tools (e.g., UiPath Business Analyst, Blue Prism Analyst).
• Prior experience working with process automation or business