Systems Analyst I

  • Las Vegas, NV
  • Posted 4 days ago | Updated 4 hours ago

Overview

On Site
Full Time

Skills

Value Engineering
Management
FOCUS
Testing
Financial Software
Interfaces
Knowledge Base
Finance
Cross-functional Team
Supervision
Enterprise Resource Planning
Scheduling
Inventory Management
Service Level
Auditing
Problem Management
Change Management
Test Scripts
Communication Planning
Standard Operating Procedure
Documentation
Computer Science
Information Technology
Business Management
Business Systems
Software Analysis
Microsoft Dynamics CRM
Dynamics
Customer Relationship Management (CRM)
Cloud Computing
SaaS
Collaboration
Recruiting
Privacy
DICE

Job Details

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work . At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Systems Analyst I supports the design, modification, installation, testing, and maintenance of financial systems to ensure accuracy and efficiency. Assists in documenting application and system environments (architecture, ecosystem, interfaces), developing application procedural documentation and knowledge base information, and supporting the day-to-day "run" operations of financial applications and systems. Works in a cross-functional team environment and will have the ability to collaborate effectively to implement and maintain business solutions. Works independently with general supervision. May influence others within the job area through explanation of facts, policies, and practices.

Responsibilities:

  • Participates in designing, implementing, and supporting CRM, ERP related applications and solutions to ensure efficiency and accuracy. Reviews, analyzes, and maintains application and system environments. Monitors the overall availability and performance of the application/system environments and associated integrations.
  • Provides end-to-end support for all Property Operations, Scheduling, Vendor, and Inventory Management.
  • Maintains and monitors support queues and service level agreements. Conducts regular audits of applications by generating and building reports that shows efficiencies and improvement areas.
  • Investigates and troubleshoots escalated issues and system outages. Analyzes and performs exercises problem management strategies; collaborates with other teams to resolve technical dependencies, issues, and risks.
  • Facilitates and supports change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
  • Creates standard operating procedures and policies for system users. Updates documentation aligning to IT standards. Assists in correcting existing processes in place to support sustainable and flexible architecture environments.


Requirements:

  • High School Diploma / GED required.
  • Bachelor's degree in Computer Science, Information Technology, Business Management, and/or a related field preferred.
  • Minimum 2 years of experience in Business Systems, Application Analysis, Applications Support, and/or related.
  • Novice experience and knowledge in resourceful troubleshooting and solutioning.
  • Novice experience and knowledge in Microsoft Dynamics - CRM or similar CRM platforms.
  • Novice experience with Dynamics 365, CRM, or any similar Customer Relationship Management Platform.
  • Novice experience in supporting Public Cloud and SAAS technologies.


Build your career with us:

At AMH, we know what it takes to feel at home. That's not just our product; it's also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you're ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.

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