Agile Coach

Overview

On Site
$66.15 - $94.5 hr
Full Time
Contract - Independent
Contract - W2
Contract - 12+ mo(s)

Skills

Agile Coaching
Health Care
Application Support
Agile
Root Cause Analysis
Collaboration
SLA
Impact Analysis
ROOT
Release Management
Cloud Computing
Change Management
Communication
Documentation
Dashboard
IaaS
Scripting
Database

Job Details

Title: Agile Coach

Location: Charlotte,NC
Employment Type: Contract

Compensation
Pay range:$66.15-$94.50 Per Hr

Description
Support critical applications with cloud infrastructure and various containerization technologies.
Ensure 100% SLA adherence for healthcare payment solutions across multiple platforms.
Monitor and streamline application support in an agile environment.
Conduct root cause analysis and prepare documentation.
Collaborate with cross-functional teams to resolve issues.
Provide support outside of regular office hours as needed.
Automate daily tasks using scripting languages.

Key Responsibilities
Monitor and support applications to meet SLA requirements.
Triage production tickets and issues effectively.
Prepare and review impact analyses based on issue analysis.
Identify root causes in code and suggest fixes.
Follow release management and code deployment processes.

Qualifications
Minimum seven years of experience in the payment technology industry.
Strong knowledge of cloud technologies in various environments.
Five to ten years of experience in a production environment with change management.
Excellent communication and documentation skills.
Experience with monitoring and alerting dashboards and tools.

Core Technologies
Cloud Infrastructure | Containerization | Scripting Languages | Monitoring Tools | Database Technologies

Benefits
Learn more about our benefits offerings here

EEO Statement
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.