Job Title: Program Manager, Senior
Duration: Until the end of the year with the possibility of extension
Pay Rate: $86.00/hr. W2
ASSIGNMENT IS HYBRID. REMOTE 80% AND ON-SITE 20%.
LOOKING FOR CANDIDATES CURRENTLY RESIDING IN BAY AREA/NEAR WORK LOCATION-OAKLAND. TEAM REPORTS AT OAKLAND GENERAL OFFICE WEDNESDAYS EACH WEEK. PG&E LAPTOP WILL BE ISSUED( A DOCKING STATION AND MONITOR IF NEEDED). PERSONAL CELL PHONE FOR CALLS/MEETINGS. WITH MANAGER PRIOR APPROVAL A PRE-DETERMINED AMOUNT FOR CELL AND INTERNET CN BE EXPENSED MONTHLY.
TOP THINGS LOOKING FOR:
Hiring Manager will be viewing these skills through a compliance, regulatory, and governance lens.
1) Proficient Lean Methodology and Visual Management: Hands-on experience applying Lean principles, Ability to analyze data, metrics (to assess program performance), and complex situations, identify root causes, and make informed decisions and program adjustments as needed including success in designing and maintaining KPI dashboards and visual control boards is essential.
2) Structured Problem-Solving and Critical Thinking: Prioritize those who can navigate ambiguity, synthesize complex data, and guide cross-functional teams through structured decision-making processes.
3) Program Governance and Stakeholder Engagement: Proven track record in program chartering, roadmap development, and initiative sustainment—especially in regulated or compliance-heavy environments.
Strong facilitation and communication skills are key. They should be able to lead workshops, align diverse stakeholders, and translate technical insights into actionable business outcomes. |
Job Description: Position Summary: We are seeking a results-driven Senior Program Manager to lead organizational process improvement initiatives with a strong emphasis on Lean methodology. This role will focus on managing correspondences, visual management systems, and KPI/metrics development to drive operational excellence. The ideal candidate will bring a sharp analytical mindset and strong critical thinking skills to navigate complex challenges and deliver sustainable, waste-reducing solutions.
Key Responsibilities
Process Improvement Leadership- Lead process enhancements across correspondence workflows and reporting systems.
Apply Lean principles to streamline operations, eliminate waste (TIMWOODs), and improve cycle times.
Correspondence Management- Oversee the full lifecycle of internal and external correspondences.
- Ensure timely, accurate, and compliant communication aligned with regulatory and stakeholder expectations.
- Identify and remove inefficiencies using Lean tools.
Visual Management & KPI Development- Design and implement visual management systems (e.g., 1-3-10 framework) aligned with Lean practices.
- Define, track, and report KPIs to support continuous improvement and data-driven decisions.
Critical Thinking & Problem Solving- Use structured problem-solving and root cause analysis to address operational challenges.
- Leverage Lean thinking to evaluate trade-offs, mitigate risks, and drive innovation.
Program Governance & Reporting- Develop and maintain Lean-aligned program charters, roadmaps, and implementation plans.
- Guide cross-functional teams through initiative lifecycles—from chartering to sustainment.
Stakeholder Engagement- Facilitate workshops and reviews to align on goals, metrics, and outcomes.
- Act as a bridge between technical teams and business units to ensure transparency and alignment.
Minimum Qualifications- Bachelor’s degree in Business, Engineering, or related field (Master’s preferred).
- PMP certification strongly preferred.
- Lean Six Sigma certification (Green Belt or higher) strongly preferred.
- 7+ years of experience in program or project management with a focus on Lean process improvement and Visual Management.
- Proven ability to apply critical thinking in complex, cross-functional environments.
- Experience in visual management and KPI systems development.
- Strong communication, facilitation, and stakeholder management skills
Preferred Tools & Systems- Power BI, Tableau, or similar dashboarding tools.
- Microsoft Office Suite, MS Project, Smartsheet.
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