ServiceNow IRM Project Manager

Veracity is a business and technology consultancy that specializes in optimizing companies business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for a ServiceNow IRM Project Manager to join our team in a 100% remote capacity.

Job Responsibilities:

• Lead the end-to-end project management lifecycle for the ServiceNow IRM implementation, from planning through deployment and transition to operations.
• Develop and maintain project schedules, budgets, resource plans, and risk registers.
• Act as the primary liaison between internal stakeholders, ServiceNow developers, vendors, and leadership teams.
• Facilitate requirements gathering, solution design reviews, sprint planning, testing coordination, and stakeholder acceptance.
• Drive stakeholder engagement, ensure clear communication, and manage expectations throughout the project lifecycle.
• Identify and manage project risks, issues, and dependencies; implement mitigation strategies as needed.
• Track and report project performance using KPIs, dashboards, and status reports.
• Support organizational change management (OCM) efforts including training coordination, communications, and adoption planning.
• Ensure project compliance with enterprise standards, governance models, and regulatory guidelines.

Minimum Job Qualifications:

• 5+ years of project management experience, with at least 2 years managing ServiceNow or comparable GRC/IRM platform implementations.
• Proven track record leading complex, cross-functional IT projects in large organizations.
• Strong knowledge of project management frameworks (e.g., PMBOK, Agile, Waterfall, Hybrid).
• Familiarity with Integrated Risk Management processes such as policy and compliance, risk assessment, audit, and issue management.
• Excellent organizational, communication, and stakeholder management skills.
• Proficiency with project management tools (e.g., MS Project, JIRA, Smartsheet).
• Project Management Professional (PMP) or Agile/Scrum certification.
• Experience with ServiceNow IRM modules (e.g., Risk Management, Policy and Compliance, Audit Management).
• Understanding of enterprise governance, risk, and compliance processes.
• Familiarity with federal or regulatory compliance frameworks (e.g., NIST, SOX, ISO 27001).
• Exposure to large enterprise IT environments with matrixed stakeholder groups.
• Regular and predictable attendance

To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications. Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days. If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.

Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to disability or status as a protected veteran and any other characteristics protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact Human Resources at and let us know the nature of your request and your contact information. Requests will be considered on a case-by-case basis.

In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

No 3^rd parties, please.