Overview
Remote
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
ServiceNow
Business Analyst
UAT
Job Details
Role: ServiceNow Business Analyst
Duration: 12 months
Location: Remote
W2- Right to Hire Contract
Required Skills:
Demonstrated, specific experience with:
- Working in the ServiceNow platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
- Strong communication skills with both technical and non-technical audiences.
- Eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
- Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
- Facilitating requirements gathering sessions to create user stories
- Experience creating functional specifications, wireframes, process maps, and supporting UAT.
- Ability to translate business requirements into ServiceNow configuration and development needs.
- Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
- Developing training materials and providing training.
The Business Analyst must have the following experience:
- At least 1 year of experience as a business analyst for ServiceNow
Preferred Skills:
- Certified System Administrator (CSA)
Expected Deliverables:
- Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist
Education:
- 4 yr BS/BA
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