Overview
Skills
Job Details
About the work:
You will engineer Service Cloud features and integrations that support customer support, entitlement checks, and returns initiation, with an emphasis on reliability and maintainability.
What you'll do
build LWCs and Apex services that follow platform limits and secure data access patterns
design and consume APIs; implement Named Credentials, OAuth/JWT, and resilient callouts
implement flows where appropriate; establish error handling, logging, and retry patterns
collaborate with integration teams to hand off messages to middleware/ERP and handle responses
write unit and integration tests with meaningful coverage; participate in code reviews
contribute to CI/CD pipelines and deployment hygiene
What you'll bring
strong LWC/Apex development background on Service Cloud
experience designing secure integrations and handling long-running or async operations
understanding of assets/entitlements, case automation, and scalable data models
clear communication and comfort working onsite with cross-functional teams
Nice to have
exposure to reverse logistics or entitlement-driven workflows
experience with Copado/Jenkins/SFDX pipelines
application