Business Systems Analyst

Business Systems Analyst

BCforward is currently seeking a highly motivated Business Systems Analyst for a Remote opportunity!

Position Title: Business Systems Analyst

Location: Remote

Anticipated Start Date: 06/02

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months + Renewable

Job Type: [FULL TIME (>=30 HRS WEEKLY), [CONTRACT], [REMOTE]

Pay Range: $35-$40/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Description:
Reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. Incumbents function as a liaison between IT and users and have both business and technical expertise.

Duties:
* Provide Application Analyst Support in the USPS IT Development Group to support Point of Sale application Retail System Software (RSS) Enterprise,
* Provide business technical support of USPS mission critical enterprise application RSS, in handling maintenance/expansion projects, including bi-annual price change updates.
* Coordinated day-to-day Project Management tasks of ServiceNow Management Tool (Incident, Problem, Knowledge, Change) including SOX Compliance documentation in (SIA, Release) TSLC Artifacts Library.
* Lead activities of Software Developers in analyzing, documenting, providing technical support of application troubleshooting and incident resolution listed in ServiceNow.
* Coordinate day-to-day tasks to analyze transactional data, technical support issues, data files, credit/debit transactions, leverage knowledgebase to resolve incidents, implement solutions, develop structured job aids, and develop customer service relationships with 3rd party vendors.
* Performed SQL Queries (selects, updates, and deletes), data manipulation, transaction locking techniques, table definitions, and use of indexes.
* Provide deliverable/task estimation for effort (work) and duration of project.
* Provide functional expertise during SDLC AGILE development and testing of maintenance or code configuration changes.
* Assist with software deployments by configuring application customizations, design or script application testing principles, recreate system failures, and able to analyze application faults and system logs.
* Support maintenance releases for services and technology solutions to be operable in the Postal Service Technical Environment; maintenance releases included hardware, software, network, and database management system (DBMS) upgrades.
* Review user requirements documentation; assisted in development of test plans; developed test data used in performing tests; and transformed test plans into test scripts.

Knowledge:
* In-depth knowledge of ALM Tool to create and track defects, business case to write AGILE Stories, submit business proposals for ITIL continual process improvements.
* Familiarity of .Net framework, XML, C#, MS Visual Studio, Networking, Security, POS Hardware, Microsoft System Internal, NCR Peripheral, Vmware.
* Knowledeg of Agile Methodology practices
* Business level of organizational, analytical, reasoning and problem-solving skills.
* SDLC Artifacts,
* ServiceNow,
* ALM,
* VersionOne,
* System Testing

Additional Required Skills/Experience:
* Minimum of 10-12 years experience, in technology or software development preferred.
o A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field then four additional years of related experience is required.
o Typically performs all functional duties independently.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

Business Systems Analyst

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our and . As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 238825 when responding to this ad.