Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 1 Year
Skills
Office 365
active directory
helpdesk
Job Details
- Selected candidate's role will focus on providing all levels of support to customer base, both remotely and onsite.
- Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration.
- Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for M365 Applications.
- Must be good at organizing, prioritizing, and planning.
- Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
- Candidate must also have excellent communication skills.
Required Skills and Experience
- Experience working in a help desk environment: 3 Years
- Experienced with providing support for M365 Applications: 3 Years
- Experience providing remote assistance using various platforms: 3 Years
- Experience in desktop\laptop troubleshooting, and software installation: 3 years
- Hardware Implementation and Deployment: 3 Years
- Basic Active Directory Management: 3 years
Preferred Skills
- Microsoft O365 experience
- BMC Footprints Help Desk Experience
- MAC OS Experience
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