Staff Site Reliability Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Technology & Operations LLC, a Visa Inc. company, needs a Staff Site Reliability Engineer (multiple openings) in Highlands Ranch, CO to:

• Be the initial escalation point for Service Desk Tier 1 for application issues
• Perform routine application maintenance including host file updates, log rotation, and shell scripting for common tasks
• Contribute information to project plans and meet stated deadlines
• Maintain and update 3rd part applications (e.g., Docker, Kubernetes, Tomcat, WAS, etc.)
• Monitor application performance (e.g., memory, logging, and latency)
• Perform weekly code deployment to the production environment
• Implement and maintain performance monitoring dashboards using Splunk, Thousand Eyes, Graphite, etc. Code release into CAS (test) and PROD working with production development
• Support application deployment for new and existing services or features working with different Product Development and Engineering
• Support customer support on merchant escalated issues specific to applications
• Position reports to the Highlands Ranch, Colorado office and may allow for partial telecommuting

Qualifications

Basic Qualifications:

Employer will accept a Bachelor's degree in Computer Science or related field, followed by 5 years of progressive, post-baccalaureate experience in the job offered or in a engineer-related occupation. Alternatively, Employer will accept a Master's degree in Computer Science or related field and 2 years of experience in the job offered or in a engineer-related occupation.

Position requires experience in the following skills:

• Shell scripting and programming knowledge
• Linux Systems, Databases and Network concepts
• Analyzing Java application logs on Linux or Unix
• Splunk
• Code deployment using Jenkins;
• Docker and Kubernetes
• Graphana
• Developing product requirements analysis and design; and
• Bridging design gaps between bare metal, hybrid infrastructure, and microservices

Additional Information

Worksite:Highlands Ranch, CO

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $130,686.00 USD to $188,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa will accept applications for this role until at least October 26, 2025.