Sr. Network Management Service Provider

Job Description:

Required Experience

1. Network Management Expertise

• Proven experience in providing network management services, with a track record of successful client engagements.
• Demonstrated expertise in configuring, monitoring, and maintaining network devices, including routers, switches, firewalls, and access points.
• In-depth knowledge of network protocols, security practices, and performance optimization techniques.

1. Security Proficiency

• A strong background in network security, including experience in identifying and mitigating security threats and vulnerabilities.
• A history of implementing and managing robust security measures to protect network infrastructure and data.

1. Technology Stack Familiarity

• Experience working with a range of network technologies, including but not limited to Cisco, Juniper, Palo Alto, Fortinet, and other industry-standard equipment and software.

1. Scalability and Capacity Planning

• Proven ability to design and implement scalable network solutions to accommodate an organization s growth and evolving technology requirements.
• Experience in capacity planning to ensure network resources are effectively allocated.

1. Incident Response and Troubleshooting

• A record of efficient incident response, including rapid issue identification, troubleshooting, and resolution, minimizing network downtime.

1. Network Monitoring Tools

• Proficiency in using advanced network monitoring tools and software to provide real-time insights and proactive network management.

1. Compliance and Regulation Adherence

• Familiarity with industry-specific regulations and compliance standards, ensuring network management practices align with legal requirements.

1. Client References

• Strong client references from organizations of a similar size and industry, showcasing successful network management implementations and client satisfaction.

1. 24/7 Availability

• Capability to provide 24/7 network monitoring and support to address issues outside of regular business hours.

1. Documentation and Reporting

• A history of delivering detailed network performance reports, incident reports, and documentation of network changes.

1. Proactive Recommendations

• The ability to proactively identify areas for network improvement and suggest enhancements based on best practices.

1. Industry Certifications

• Relevant industry certifications, such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP), or other recognized qualifications.

1. Service Level Agreements (SLAs)

• A history of meeting or exceeding SLAs and response time commitments.

These required experiences and qualifications are essential to ensure that the selected Network Management Services provider has the necessary skills and expertise to effectively manage and enhance DMH s network infrastructure.