Overview
On Site
Full Time
Skills
Problem Analysis
Root Cause Analysis
Application Development
Software Management
Business Continuity Planning
SLA
Ansible
JFrog
CloudBees
Jenkins
Bitbucket
Version Control
Unix
Management
Regulatory Compliance
Apache Kafka
Scripting
Python
Bash
Dynatrace
Splunk
Operational Efficiency
Computer Science
Information Technology
Production Support
Continuous Integration and Development
Communication
Database
Oracle
PostgreSQL
F5
Load Balancing
Google Tag Manager (GTM)
High Availability
Disaster Recovery
Red Hat Linux
DevOps
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2084771
Job Description:
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance.
Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.
Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities.
Take ownership of problem root cause analysis and implement appropriate remediation.
Lead chronic issue investigations to minimize business impact and maintain system health.
Drive proactive monitoring review and implementation strategies.
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements.
Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup.
Lead production incident triaging calls.
Provide production on-call support, including weekend rotation on a round-robin basis.
Execute disaster recovery procedures and strategies.
Respond to and resolve production tickets promptly to meet SLA requirements.
Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool.
Expertise in Unix systems.
Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations.
Strong experience on OpenShift containers, Apache Kafka.
Strong understanding of CICD pipeline.
Proficiency in scripting languages such as Python or Bash for automation.
Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability.
Demonstrated ability to contribute to automation efforts for improved operational efficiency.
Bachelor's degree in computer science, Information technology, or a related field.
Proven experience in a production support or similar role, preferably in a CICD Platform environment.
Availability for on-call support, including weekend rotations, on a round-robin basis.
7+ years of experience in production operations.
Excellent communication and collaboration skills for effective work across cross-functional teams.
Familiarity with database platforms such as Oracle or PostgreSQL.
Knowledge of F5 Load balancer, GTM, high availability architectures and disaster recovery strategies.
Certification in Red Hat Linux, DevOps methodologies or related fields.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Provide end-to-end support of production applications, ensuring their stability, reliability, and performance.
Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.
Perform proactive application stability analysis to investigate performance concerns, system errors and improvement opportunities.
Take ownership of problem root cause analysis and implement appropriate remediation.
Lead chronic issue investigations to minimize business impact and maintain system health.
Drive proactive monitoring review and implementation strategies.
Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements.
Handle application management, business continuity, server patching coordination, vulnerabilities remediation, Splunk monitor setup.
Lead production incident triaging calls.
Provide production on-call support, including weekend rotation on a round-robin basis.
Execute disaster recovery procedures and strategies.
Respond to and resolve production tickets promptly to meet SLA requirements.
Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, XLRelease, Cloudbees Jenkins, Bitbucket or similar version control tool.
Expertise in Unix systems.
Experience in artifact repositories, dependency management and compliance engines to scan artifacts in Artifactory for vulnerabilities and policy violations.
Strong experience on OpenShift containers, Apache Kafka.
Strong understanding of CICD pipeline.
Proficiency in scripting languages such as Python or Bash for automation.
Experience with monitoring tools like Dynatrace and Splunk to maintain platform reliability.
Demonstrated ability to contribute to automation efforts for improved operational efficiency.
Bachelor's degree in computer science, Information technology, or a related field.
Proven experience in a production support or similar role, preferably in a CICD Platform environment.
Availability for on-call support, including weekend rotations, on a round-robin basis.
7+ years of experience in production operations.
Excellent communication and collaboration skills for effective work across cross-functional teams.
Familiarity with database platforms such as Oracle or PostgreSQL.
Knowledge of F5 Load balancer, GTM, high availability architectures and disaster recovery strategies.
Certification in Red Hat Linux, DevOps methodologies or related fields.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.