Data Center Technician 3

Job Description

Key Responsibilities:

• Hardware Installation & Maintenance:
  Install, configure, and maintain servers, storage devices, network equipment, and other hardware components in the data center. Perform regular hardware inspections, upgrades, and replacements.
• Troubleshooting & Issue Resolution:
  Quickly identify and resolve hardware and network issues, ensuring minimal downtime. Troubleshoot a variety of systems, including server infrastructure, networking equipment, and power distribution units (PDUs).
• Network Support:
  Assist in maintaining and troubleshooting network connections, switches, and firewalls to ensure optimal data flow.
• Collaboration & Communication:
  Work closely with other teams (Network Engineers, Systems Engineers, and Operations Managers) to coordinate installations, upgrades, and problem resolution. Communicate with external vendors and service providers as needed.
• Safety & Compliance:
  Follow strict safety protocols and ensure compliance with industry standards, environmental guidelines, and company policies.

Responsibilities

Requirements

• Minimum of 3 years of professional experience in IT or data center environments.
• Prior experience in a hyperscale data center or similar large-scale IT environment is preferred.
• Experience working directly with AI hardware, such as NVIDIA H100, AMD MI300, or NVIDIA A100, or similar GPU-based accelerator systems, is a plus.
• Proficient in server hardware installation and troubleshooting (e.g., Dell, HPE, Cisco).Experience with high-performance storage systems (e.g., NVMe, SSD) and network infrastructure optimized for AI workloads.
• Experience with networking equipment (routers, switches, firewalls).
• Understanding of high-throughput networking (10/25/40/100GbE), InfiniBand, and RDMA for data center communication.
• Familiarity with operating systems, including Linux, Windows Server, and virtualization technologies (VMware, Hyper-V).
• Understanding of data center cooling, power distribution, and backup systems.
• Experience with cable management and best practices for physical infrastructure.
• Ability to diagnose issues across multiple system layers, from hardware to network to application.
• Strong verbal and written communication skills.
• Ability to participate in on-call rotations and respond to time-sensitive technical incidents.
• Ability to lift and move items weighing up to 75 pounds, with or without reasonable accommodation.
• Ability to ascend and descend ladders, as needed, with or without reasonable accommodation.
• Ability to stand and walk for extended periods (up to 12 hours), with or without reasonable accommodation.
• Willingness and ability to travel up to 25%, if required by business needs.
• Willing to work night and day shift, along with weekends.
• Willing to work at multiple locations in the Metro PHX area
• Must have reliable transportation

Preferred Qualifications

• Associate's or Bachelor's degree in a related field
• CompTIA A+, Network+, or similar certifications. Cisco CCNA or equivalent.
• Ability to work in a fast-paced, high-pressure environment.
• 2+ years of hands-on experience in data center operations , ideally in high-performance computing (HPC) , AI infrastructure or related technical fields.
• Ability to diagnose issues across multiple system layers, from hardware to network to application.

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $32.84 to $67.88 per hour; from: $68,300 to $141,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3

About Us

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We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

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