Enterprise Voice Certification Engineer

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Cisco Call Manager
Unity Connection
Cisco IOS
Certification Lab

Job Details

Hi,

Job Title: Enterprise Voice Certification Engineer (1585727)

Location: Charlotte, NC (Hybrid-3 Days Onsite)

Duration: 12 Month contract with Possible extension


Please try to focus on Cisco Call Manager, Unity Connection and Cisco IOS experience. TEAMS and Video is a +, but not a requirement.

With experience working in a certification lab.

We will pass on Len. Team reviewed the resume and there is no mention of Call Manager, UC, etc etc.

Thanks.

BACJP00215675 NC - Certification Engineer

Description:
Interpret diverse business requirements into technical Collaboration and Productivity (CAP) solutions framework.

Provide technical direction & frameworks to meet business needs.
Provide guidance & recommendations specific to customer requirements.

LOB Job Description

  • Certification Engineer in Enterprise Voice lab responsible for execution of test plans, updating documentation, test plan rightsizing, developing best practices/engineering work orders, supporting partner cross tower testing, troubleshooting lab infrastructure and other activities that support voice efforts in Bank of America.


Key Responsibilities
Develop and document detailed, low level technical designs for complex EV Solutions
Ensure successful delivery of technical solutions into production environment
Identify risks, recommend remediation process
Contribute to specific engineering low level design and standards (in an engineering repository)
Support certification & architecture teams as needed in accordance w/ the tollgate process entry & exit criteria
Contribute to testing strategy & technology certification plan

Professional Competencies:
5+ Years of experience in Collaboration platform. Experience in financial industry is a plus.
Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support
Strong analytical and critical thinking skills
Demonstrated work experience in similar capacity as an voice/video engineer for large enterprise network.
Familiar with technology trends in networking, Collaboration voice/video systems. Examples include but not limited to software defined networking (SDN), Mobile, immersive video, SIP session management etc.
Expertise in voice technologies including but not limited to SIP Trunking and SIP interworking, voice over IP protocols (H.323/SIP), IP PBX, session management etc.
Technical Skills:
Hands-on Cisco voice platforms and unified communication and collaboration technologies.
Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Cisco SME, Unity Connection Voice Mail, Webex, Webex Teams, MRA, Expressway and VMWARE.
Sound working knowledge of SRTP, RTP, Opus, SCCP, and SIP and SIP interworking.
Broad working knowledge of call routing in complex fortune 500 company with QSIG, MGoogle Cloud Platform, CAC, H323 and SIP
SIP and Traditional ISDN/PRI Trunking and broad experience with carrier network, SIP trunking interworking including RFC standards

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