M365 Support Engineer / Application Developer - MAD 25-30375

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
No Travel Required

Skills

Windows PowerShell
Regulatory Compliance
Scripting
ServiceNow
Sharepoint Online
Microsoft TFS
Mapping
Meta-data Management
Microsoft
Microsoft Azure
Microsoft SharePoint
Collections
Communication
Computer Science
Conflict Resolution
DevOps
Adaptability
Adobe
Application Lifecycle Management
ArcGIS
Collaboration
Management
Migration
Network
Problem Solving
Provisioning
Salesforce.com
DLP
Documentation
Dropbox
Git
Information Systems
Knowledge Base
Taxonomy
Technical Drafting
Technical Writing
Usability
User Guides
Workflow

Job Details

Job Title: M365 Support Engineer / Application Developer
Location: Boston, MA
Duration: 12 Months (Contract)

Job Description

We are seeking an experienced M365 Support Engineer to join the Applications Operations team. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.

Responsibilities
  • Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse).
  • Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Teams.
  • Develop and maintain migration runbooks, technical documentation, and user guides.
  • Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions.
  • Resolve migration, integration, and performance issues in a timely manner.
Core Technical ExpertiseSharePoint & Migration
  • 6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online.
  • Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool.
  • Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance.
  • Ability to troubleshoot migration challenges (permissions conflicts, metadata mapping, broken workflows).
Security & Compliance
  • Expertise in configuring SharePoint Online and Power Platform security.
  • Hands-on experience with Azure AD integration, tenant/site-level permissions, and role management.
  • Knowledge of compliance features: DLP, sensitivity labels, retention policies.
  • Ability to enforce governance and best practices while balancing usability.
Power Platform Support
  • Hands-on experience supporting Power Apps, Power Automate, and Dataverse.
  • Strong troubleshooting for app performance, broken flows, and connector issues.
  • Familiarity with security roles, environment strategies, and ALM (Application Lifecycle Management).
Automation & Tools
  • Proficiency in PowerShell scripting and PnP provisioning.
  • Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments.
Documentation & Process
  • Skilled at producing Runbooks, SOPs, technical design documents, and KB articles.
  • Ability to communicate technical guidance clearly to IT staff, vendors, and business partners.
Soft Skills
  • Strong problem-solving abilities, especially in migrations and security.
  • Excellent communication and collaboration skills with technical and business teams.
  • Ability to manage multiple projects and tickets
  • Proactive, adaptable, and team-oriented mindset.
Preferred / Nice-to-Have
  • Bachelor s degree in Computer Science, Information Systems, or related field.
  • Microsoft certifications: M365 Security Administrator, SharePoint Associate, Power Platform Fundamentals.
  • Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS).
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