Senior Business Analyst

Job Description:

Responsibilities:

• Lead business analysis activities for enterprise modernization initiatives, including the transition from legacy systems to cloud-based platforms (e.g., supply chain, procurement).
• Develop detailed business requirements, user stories, and process maps to support application modernization, workflow digitization, and data integration projects.
• Act as a key liaison between business units, architects, developers, and governance bodies to ensure alignment between business needs and technical designs.
• Conduct current-state assessments and gap analyses, identifying improvement opportunities across business processes, service delivery models, and digital user journeys.
• Support the governance and approvals process through the Architecture Review Board (ARB), including the development of business cases, checkpoint artifacts, and impact assessments.
• CollaboXX with ARB to ensure initiatives align with enterprise IT stXXgy, principles, and roadmaps.
• Prepare and maintain documentation required for project approvals, including stakeholder briefings, options analysis, benefit realization tracking, and risk registers.
• Lead or support stakeholder engagement sessions, workshops, and user interviews to gather business needs and translate them into actionable documentation.
• Develop and maintain process documentation such as BPMN diagrams, SOPs, and use case models to enable change management, training, and continuous improvement.
• Support organizational readiness and change adoption activities, working closely with program managers and business leads.
• Ensure traceability between business requirements, system functionality, and testing activities throughout the solution delivery lifecycle.
• Participate in procurement activities including RFx development, vendor demos, evaluation criteria design, and responses analysis.

• 8+ years of experience leading business analysis activities for enterprise modernization initiatives.
• Experience supporting enterprise modernization programs across procurement, financials, content/document management, or IT service delivery.
• Experience in developing business requirements, user stories, and process maps for application modernization and integration.
• Experience with ARB processes, including business cases and impact assessments.

• 8+ years of progressive business analysis experience on complex, multi-stakeholder digital transformation initiatives.
• Proven ability to synthesize business needs into clear documentation for technical and executive stakeholders.
• Strong understanding of public sector governance, digital standards, and risk management.
• Experience with workflow/process improvement and BPMN modeling.
• Familiarity with Agile methodologies and hybrid delivery models in public sector contexts.
• Strong facilitation, communication, and stakeholder engagement skills.

• Knowledge of government digital standards and procurement processes.
• Experience with JIRA, Confluence, Visio, Lucidchart.
• Familiarity with SaaS platforms such as ServiceNow or OpenText.
• Understanding of change management practices and methodologies.
• Certifications in Business Analysis (CBAP, PMI-PBA), Agile (Scrum Master, Product Owner), Lean Six Sigma, or ITIL.

• Analytical, structured thinker with ability to simplify complex systems.
• Strong communicator capable of bridging technical and non-technical audiences.
• Organizational awareness, self-driven, proactive, and able to lead through ambiguity.
• Detail-oriented with alignment to strategic goals.

• Bachelor's degree in Computer Science, Business Administration, Information Systems, Public Policy, or related field.
• Certifications in Business Analysis, Agile, or Project Candidateagement are assets.