Project Manager Support

Genesis10 is seeking a Project Manager Support. This is a full-time direct hire position with a client located in Lorton, VA.

Compensation: $20.00-25.00 per hour.

Responsibilities:

• Configuring the client's Intelligent Technology Management System (ITMS) site as needed (i.e., equipment updates, rate plan updates, cost center updates, system user maintenance).
• Assist the PM's with:
  • Client communications, conflict resolution, and contract compliance on client deliverables.
  • The client's database: ensuring accuracy and assisting in preparing weekly, monthly, quarterly, and yearly reports for clients as requested.
  • The client's inventory: ensuring accuracy and assisting in building/updating inventory.
  • Reviewing client deliverables (i.e., Service Level Agreement [SLA], Key Performance Indicator [KPI], reports) to ensure quality standards and client expectations are met.
  • Client on-boarding/off-boarding.
  • Special Projects: establish, manage, and assign processes to ensure all parties have the necessary details.
• Working across all departments to assist the PM in providing strong team representation and setting proper client expectations based on contract.
• Understanding capabilities and service offerings. Work directly with PM to effectively communicate all offerings to the client.
• Working with PMs and customers to provide guidance and training on various offerings offered by the client.
• Accessing vendor and carrier portals to access invoices, customer service records, and device reports.
• Working with developers in creating new ITMS database requirements and reports.
• Assisting in establishing implementation project plans supporting client requirements.
• Performs other related duties as assigned.

Qualifications:

• Bachelor's degree in a related field, including Computer Science, Business, or Engineering, is required.
• Prior wireline or wireless telecommunication, accounting, and budgeting experience is a plus.
• Proficient with Microsoft Office Suite or related software.
• Strong attention to detail with organizational skills to work multiple tasks at once.
• Good analytical and problem-solving skills.
• Good written and oral communication skills.
• Experience with wireless telecommunication products and services.
• Accounting and budgeting experience is a plus.
• Professional demeanor as this is a customer-facing position.
• U.S. Citizen Capable of Obtaining a Secret Security Clearance.

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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