Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Mergers and Acquisitions
Process Improvement
FOCUS
Strategic Planning
Research
Preventive Maintenance
Performance Management
Web Content
WCAG
Usability
Business Requirements Gathering
Business Rules
Process Flow
Training
Business Process
Collections
Business Model
Regulatory Compliance
Software Development
Collaboration
EHS
Staff Augmentation
Emulation
Testing
Assistive Technology
Section 508
Accessibility
ADA
Business Analysis
Project Management
IT Management
Application Development
Test Cases
Workflow
Content Management Systems
Drupal
Reporting
Microsoft Office
Microsoft Excel
Data Analysis
Microsoft Visio
Modeling
Requirements Elicitation
Documentation
Use Cases
Communication
Systems Analysis
Analytical Skill
Job Details
Prior MA State Agency Experience?
YES: REFERENCE NEEDED
YES: REFERENCE NEEDED
JOB OVERVIEW:
JOB ID: ITS77-EHS-FY26-BUS ANAL 006-DIG
ITS77 STAFF AUGMENTATION DOCUMENT POSTING EOHHS IT SOFTWARE & SVCS.
The Executive Office of Health and Human Services (EOHHS) is seeking a highly collaborative and effective
Digital Accessibility Business Analyst to provide business analysis and support for EOHHS digital accessibility
projects and services. This position will work closely with the EOHHS Secretariat IT Accessibility Officer to
identify issues and process improvements related to accessibility compliance and policy. This role will focus on
assisting as we identify and track accessibility deliverables and engagements with partners across EOHHS.The
ideal candidate will have proven success in documenting and supporting change in a technology environment.
This role will actively document and help re-engineer business processes focused on accessibility and digital
assets, in alignment with the enterprise strategic plan. The candidate will interact with business
representatives across EOHHS and act as a liaison between constituent services and technical
solutions/support groups to identify business process and program requirements and research, recommend,
and align solutions for business problems as they re identified.
The primary work location for this role will be remote, with office seating at 100 Hancock St, Quincy,
Massachusetts 02171. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This
position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work
from home days as needed.
ITS77 STAFF AUGMENTATION DOCUMENT POSTING EOHHS IT SOFTWARE & SVCS.
The Executive Office of Health and Human Services (EOHHS) is seeking a highly collaborative and effective
Digital Accessibility Business Analyst to provide business analysis and support for EOHHS digital accessibility
projects and services. This position will work closely with the EOHHS Secretariat IT Accessibility Officer to
identify issues and process improvements related to accessibility compliance and policy. This role will focus on
assisting as we identify and track accessibility deliverables and engagements with partners across EOHHS.The
ideal candidate will have proven success in documenting and supporting change in a technology environment.
This role will actively document and help re-engineer business processes focused on accessibility and digital
assets, in alignment with the enterprise strategic plan. The candidate will interact with business
representatives across EOHHS and act as a liaison between constituent services and technical
solutions/support groups to identify business process and program requirements and research, recommend,
and align solutions for business problems as they re identified.
The primary work location for this role will be remote, with office seating at 100 Hancock St, Quincy,
Massachusetts 02171. The work schedule for this position is Monday through Friday, 9AM to 5PM EST. This
position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work
from home days as needed.
DETAILED LIST OF JOB DUTIES AND RESPONSIBILITIES:
Evaluate conformance with Web Content Accessibility Guidelines (WCAG)and usability standards
aligned with enterprise accessibility guidelines.
Produce work products, as appropriate, including business requirements documentation, workflows,
business rules, process flows/models using Visio, and training materials/job aids for accessibility
Provide recommendations to refine business processes related to accessibility and associated
Provide Tier II level support for tracking accessibility defects and issues.
Assist content managers with review of agency collections and content for accessibility needs.
Develop readiness assessments and associated reporting and metrics.
Build subject matter and mission expertise in each agency business model and productive relationships
with customers.
Document business requirements for accessibility, providing guidance to refine processes to conform
with compliance standards.
Review system changes requests to ensure completeness with respect to accessibility compliance
Collaborate with development, design, content and other teams throughout the software development
lifecycle to ensure that accessibility requirements are incorporated into processes and procedures
Collaborate with the Secretariat IT Accessibility Officer to work on additional projects as assigned
Evaluate conformance with Web Content Accessibility Guidelines (WCAG)and usability standards
aligned with enterprise accessibility guidelines.
Produce work products, as appropriate, including business requirements documentation, workflows,
business rules, process flows/models using Visio, and training materials/job aids for accessibility
Provide recommendations to refine business processes related to accessibility and associated
Provide Tier II level support for tracking accessibility defects and issues.
Assist content managers with review of agency collections and content for accessibility needs.
Develop readiness assessments and associated reporting and metrics.
Build subject matter and mission expertise in each agency business model and productive relationships
with customers.
Document business requirements for accessibility, providing guidance to refine processes to conform
with compliance standards.
Review system changes requests to ensure completeness with respect to accessibility compliance
Collaborate with development, design, content and other teams throughout the software development
lifecycle to ensure that accessibility requirements are incorporated into processes and procedures
Collaborate with the Secretariat IT Accessibility Officer to work on additional projects as assigned
JOB ID: ITS77-EHS-FY26-BUS ANAL 006-DIG
ITS77 STAFF AUGMENTATION DOCUMENT POSTING EOHHS IT SOFTWARE & SVCS.
Preferred Knowledge, Skills & Abilities:
Knowledge of assistive technologies including screen readers, speech-to-text- software, magnification
tools and keyboard and mouse emulator products
1-3 years of digital accessibility development and testing experience involving automated and manual
tools and assistive technologies preferred
Experience with Section 508 standards and accessibility policies and regulations including the Web
Content Accessibility Guidelines and the Americans with Disabilities Act (ADA).
2-3 years of experience in business analysis, project management, IT Management, or other related
experience.
2-3 years of experience and hands-on knowledge with application development, requirement
gathering, test case development, and creating workflows.
Experience and working knowledge of content management systems (Drupal) and reporting tools
(Editoria11y and SiteImprove) for analysis is a plus
Proficiency in Microsoft Office Suite, particularly Excel (for data analysis) and Visio (for process
modeling).
Experience gathering requirements from stakeholders (e.g., interviews, surveys, workshops).
Ability to create clear and concise documentation of business requirements, use cases, and process
flows.
Excellent verbal and written communication skills, with the ability to clearly explain technical concepts
to non-technical stakeholders
Demonstrated ability to work independently, as well as within project teams, providing relevant
system analysis services.
Highly analytical, with the ability to independently analyze, document findings and recommend
solutions.
ITS77 STAFF AUGMENTATION DOCUMENT POSTING EOHHS IT SOFTWARE & SVCS.
Preferred Knowledge, Skills & Abilities:
Knowledge of assistive technologies including screen readers, speech-to-text- software, magnification
tools and keyboard and mouse emulator products
1-3 years of digital accessibility development and testing experience involving automated and manual
tools and assistive technologies preferred
Experience with Section 508 standards and accessibility policies and regulations including the Web
Content Accessibility Guidelines and the Americans with Disabilities Act (ADA).
2-3 years of experience in business analysis, project management, IT Management, or other related
experience.
2-3 years of experience and hands-on knowledge with application development, requirement
gathering, test case development, and creating workflows.
Experience and working knowledge of content management systems (Drupal) and reporting tools
(Editoria11y and SiteImprove) for analysis is a plus
Proficiency in Microsoft Office Suite, particularly Excel (for data analysis) and Visio (for process
modeling).
Experience gathering requirements from stakeholders (e.g., interviews, surveys, workshops).
Ability to create clear and concise documentation of business requirements, use cases, and process
flows.
Excellent verbal and written communication skills, with the ability to clearly explain technical concepts
to non-technical stakeholders
Demonstrated ability to work independently, as well as within project teams, providing relevant
system analysis services.
Highly analytical, with the ability to independently analyze, document findings and recommend
solutions.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.