Senior ServiceNow Developer

Overview

Contract - W2
Contract - 17 day((s))

Skills

JavaScript
Service now
ITSM
CMDB
SAM
HAM
Flow Designer
App Engine
Glide API
IntegrationHub

Job Details

Title: Senior ServiceNow Developer
Location: Remote - US (EST time zone)
Contract: W2

Key Responsibilities:

  • Support & Bug Fixing: Address platform issues, troubleshoot bugs, and ensure system stability across ITSM modules, Workspaces, and App Engine.
  • Enhancement Backlog Management: Work on a structured backlog of over 100 enhancement requests, implementing scalable and maintainable solutions.
  • Workspace Implementation: Optimize and expand ServiceNow Workspaces, ensuring all functionality is efficiently available via this interface.
  • CMDB, HAM, and SAM Optimization: Maintain and enhance Configuration Management Database (CMDB) and Asset Management capabilities for improved visibility and compliance.
  • Dashboard & Reporting Development: Create and refine ServiceNow dashboards to provide actionable insights for business stakeholders.
  • Collaboration & Best Practices: Work closely with cross-functional teams to align ServiceNow solutions with business needs, ensuring adherence to industry best practices.

Requirements:

  • 5+ years of experience as a ServiceNow Developer, with hands-on expertise in ITSM, App Engine, and Workspaces.
  • Strong knowledge of CMDB, HAM, and SAM within the ServiceNow platform.
  • Proven experience in troubleshooting and bug fixing within a large-scale ServiceNow implementation.
  • Proficiency in scripting (JavaScript, Glide API, Flow Designer, IntegrationHub) to develop custom solutions.
  • Experience with dashboards and reporting tools in ServiceNow.
  • Excellent problem-solving skills and ability to manage multiple priorities in a fast-paced support environment.
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