IT Administrative Support

Job Title: IT Administrative Support Duration: 4 months (Contract W2)
Location: Atlanta, GA - Onsite Role

Key Skills: Executive Administrative Support, Communication & Interpersonal Skills, Organizational & Time Management, Technical & IT Support (Tier 1), Confidentiality & Professionalism.
Job Description
We are seeking an IT Administrative Support Specialist to provide primary support to the department s Executive Leader(s) and IT team. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality and professionalism.
Responsibilities

• Provide executive-level administrative support including calendar management, meeting coordination, and travel arrangements.
• Serve as the first point of contact for the department: answering calls, responding to emails, and directing inquiries appropriately.
• Manage records, files, and confidential documents in accordance with departmental policies.
• Take and distribute meeting minutes, action items, and follow-up notes.
• Handle Tier 1 IT support tickets, escalating as needed.
• Coordinate special administrative and office operations projects as assigned.
• Participate on interdepartmental teams for process improvements and other initiatives.
• Welcome and direct visitors; manage conference room scheduling.
• Prepare, review, distribute, and file correspondence, memoranda, reports, and other documents.
• Fulfil open records requests and maintain compliance with organizational policies.
• Sort and distribute mail and other communications.
• Perform other administrative and support duties as needed under general supervision.

Requirements

• Minimum of 2 years experience supporting executives, including scheduling, travel coordination, and administrative tasks.
• Strong organizational and communication skills with the ability to prioritize effectively.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Basic knowledge of IT systems and ability to handle Tier 1 IT support tickets.
• Professionalism, discretion, and punctuality in a highly relied-upon role.
• Ability to work independently and collaboratively within a team.
• Must be available to work on-site only, Monday Friday, 8:30 AM 5:00 PM.