Product Quality Assurance Analyst (Facets/UAT) ** Hybrid Role **

Overview

Hybrid
$30 - $35
Contract - W2
Contract - 12 Month(s)

Skills

Analytical Tools
Microsoft Office
Microsoft Excel
Operational Applications and System

Job Details

Overview:

Our client, a mutual benefit corporation and health plan provider, seeks an accomplished Product Quality Assurance Analyst (Facets / UAT).

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: Rancho Cordova, CA 95670

*** Duration: 12 months contract w/ possible extension

Notes:

  • Hybrid role in office possibility for chairside learning.
  • Pay Rate: $35.00/hr on W2.
  • Work Schedule: Monday to Friday, Start Time (Flex between 8:00 AM 9:00 AM); End Time: (Flex 4:00 PM 5:00 PM) - Pacific Time.

Description:

  • Product Quality Assurance (PQA) team performs User Acceptance Testing (UAT) of Facets Configuration for our Portfolio, Fully Insured, and ASO business segments.
  • UAT consists of product quality analysts reviewing test outputs of benefit scenarios that mirror how a claim will process in real time.
  • The benefit scenarios are then reviewed against source documents, such as the Benefit Summary, Baseline Matrix, ASO Matrix and Product Matrix to validate benefit intent.
  • If discrepancies are found between source documents and Facets configuration, PQA will reconcile findings with various teams, such as Product Implementation and Strategy, Health Care Services, and Business Systems Analysis, to confirm whether an error exists and if so, determine where the source of the error is.
  • PQA will then initiate a defect resolution process to trigger any adjustments to Facets Configuration until the test benefit scenario outputs match the agreed upon benefit in the source documents.
  • UAT is the final verification of correct Facets configuration to ensure claims will be processed correctly.
  • Custom Product Implementation (CPI) team is accountable for the review and creation of custom Fully Insured and Self-Funded employer group plan selections and the implementation of corresponding member facing and claims processing artifacts in conjunction with improving processes and delivering systems requirements that automate our work.
  • Collaborate cross-functionally with departmental and business stakeholders, ensuring accurate and timely delivery of product artifacts.
  • Primary focus on medium complexity portfolio, custom and self-funded products which are configured in and generated from our Nexus platform.
  • Responsible for intake of work triggers and triaging/resolving incidents and defects.
  • Assist with implementation of enterprise-wide strategic initiatives and process improvements to drive efficiencies, enhancements, and improvements where possible.

Qualifications:

  • Strong analytical & problem-solving skills.
  • Mastery use of analytical tools and MS Suite (specifically MS Excel).
  • Basic understanding of operational applications and systems (Salesforce, JIRA, Service Marketplace, SharePoint, etc.).

Nice to haves:

  • Program management.
  • Facilitation and requirements gathering.
  • Self-motivated with ability to work with limited direction.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Satwinder Sat Singh

Lead Technical Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.