Jira Administrator - Remote / Telecommute

Responsibilities:

• Plan and execute the merger of two Jira instances, ensuring data integrity and minimal downtime.
• Analyze existing Jira configurations, workflows, custom fields, plugins, and user permissions in both instances.
• Develop a detailed migration strategy and timeline, including risk assessments and contingency plans.
• Perform data mapping, transformation, and migration of projects, issues, attachments, and metadata.
• Resolve conflicts between instance configurations, schemes, and customizations.
• Test the merged instance for functionality, performance, and security.
• Collaborate with stakeholders, including project managers, developers, and IT teams, to gather requirements and communicate progress.
• Provide post-merger support, troubleshooting, and documentation.
• Train users on changes in workflows, permissions, and new features post-merger.
• Ensure compliance with organizational policies and data governance standards throughout the migration process.

• Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of hands-on Jira administration experience, including managing complex configurations and migrations.
• Demonstrated experience in merging or migrating Jira instances (AWS cloud).
• Strong understanding of Jira architecture, workflows, permissions, custom fields, and plugins.
• Excellent problem-solving and analytical skills.
• Experience with Atlassian tools (Confluence, Bitbucket) is a plus.
• Familiarity with database management (PostgreSQL, MySQL, Oracle) preferred.
• Outstanding communication and documentation skills.
• Ability to work independently and as part of a cross-functional team.

• Atlassian Certified Jira Administrator certification.
• Experience with scripting and automation (e.g., Groovy, Python, REST APIs).
• Knowledge of ITIL or similar IT service management frameworks.
• Project management experience in migration or integration projects.