Overview
Skills
Job Details
Technical BA (Coupa)
Interview:
MS Teams
3 rounds
Location: Purchase, NY (Prefer candidates who are already living in the Purchase, NY area and are willing to immediately work on-site 3 days per week, but open to non-local candidates who are willing to relocate to be on-site day one)
Duration: 6 months + potential to extend or convert
Hiring Manager: Rob M.
Must Have Skills:
Coupa Application Architecture
Coupa Application Support
Coupa Application Solution design
Nice to Have Skills:
Procurement Experience
Supplier Management/On-boarding
Project Management
Hiring Manager Notes:
What is the name of your group? How does it fit into the overall Mastercard organization?
GBSC Financial Systems - supports team within the GBSC, not TECH, supporting applications used within Finance.?
What program will this person be supporting? Will this person be a part of a Guild? If so, which one and how will they be contributing?
GBSC Systems, not part of a Guild.
What is your team s main responsibility?
Application Support and Enhancement Projects for the GBSC Financial Systems
What will a typical day look like for this contractor? What are their expected hours?
Trouble-shooting support issues and designing/implementing approved enhancement requests from business owners
Will this position require OT? Overtime is not included in an assignment s budget
Occasionally, only in the case of urgent production support issues.
Will there be any travel involved?
No
What soft skills would you like to see in a candidate?
Clear Communication
Excellent Time management
What s going to stand out to a candidate about your group, or the work, and entice them to work with your team?
We support a global implementation of the Coupa application and are looking to expand into their Contract Life Cycle Management module.
OVERVIEW:
Join our dynamic team providing techno-functional application support for procure to pay applications (such as Oracle, Coupa, etc.) In this role, you will collaborate with technical staff, application end-users, business owners, and external vendors. As the ideal candidate, you'll showcase robust functional knowledge across Source to Invoice/Pay functions, encompassing supplier onboarding, purchase requisitioning, and purchasing (including category and catalog management)
In this role you will manage the day-to-day administration and support, as well as delivery of projects and enhancements for the Coupa application at Mastercard.
ROLE:
Day to Day responsibilities include:
Participate in the definition and development of project requirements and analyze requirements to provide a recommended solution.
Ensure a successful project delivery including planning, schedule adherence, status reporting, escalations, testing, user approval, final corrections, and appropriate documentation.
Design/Configure Approval chains, Punchout setup, Content groups, Custom Fields, Approval groups, Lookups, Requisition Forms, Process Automators, User administration, Custom Roles, Reports, SIM Forms, Homepage, Iframe and Panel Apps.
Managing Audit reviews across multiple Coupa controls, Integration failures, Coupa Sandbox refreshes, Coupa compass portal
Training Internal Teams and Business owners around the best practices of the tool.
Lead Operations and be the POC for any Operations questions from different business owners.
Provide leadership, direction and supervision to staff, including their training and objective setting.
Ability to influence business owners with new ways of working and provide use cases that will benefit their processes.
E2E experience in configuring the Supplier Onboarding lifecycle within Coupa.
Understand the Punchout lifecycle and own any new/existing Punchout setup requests, helping vendor to build cXML code and document test cases for UAT.
Build Dashboards/Reports using Coupa Analytics and help business owners to take appropriate decisions.
Monitor and Log tickets with Coupa support team based on the severity and provide updates to Business owners.
Be an active member within Coupa community and continuously check what Coupa is offering and have direct contact with Coupa Product team.
Review Coupa release notes and provide business owners with a walkthrough of top enhancements that may impact or improve current processes.
Manage Coupa Upgrades (3-times a year) and build a project plan that highlight's all the milestone's clearly and help team at various levels (Regression Testing/ Integration testing/etc)
ALL ABOUT YOU:
Bachelor s degree in management, technology, finance or equivalent combination of experience and formal education
Coupa Technical Architecture Certification - Preferred
Coupa modules Sourcing, CLMA, Analytics - Preferred
Understanding of Walkme tool in-general is a plus.
5+ years of Procure to Pay experience
5+ years hands-on experience as a Coupa system Administrator.
5+ years hands-on experience on Coupa SIM module.
3+ years experience handling Sourcing and Contract life cycle management module
3+ years of Project Management experience handling mid to large sized projects.
Hands on Experience in configuration of different Coupa modules (Sourcing, Contracting, SIM, Procurement)
Experience in designing of Coupa integration with ERP/Middleware/3rd party applications via flat file or API's.
Ability to troubleshoot Coupa operational issues and lead/assist application testing in medium to Large size projects.
Act-As Coupa Subject Matter Expert (SME) with primarily responsibilities in support of Design around new features/handling mid to large size projects.
Strong Verbal and Written Communication skills, with the ability to work with Business Owners at different levels.
Collaborate effectively with Business Owners and be the POC for any training/configuring/designing related requests.
Good Understanding of RPA / BOT's and how to utilize within the current state process to make Operations efficient.