Overview
Skills
Job Details
Remote role : ServiceNow Business Analyst
12 months
Remote
Required Skills:
Demonstrated, specific experience with:
Working in the ServiceNow platform, in at least one of the following modules: HRSD, ITSM, WSD, or GRC.
Strong communication skills with both technical and non-technical audiences.
Eliciting, analyzing, and documenting business and functional requirements for ServiceNow.
Experience facilitating discovery workshops, stakeholder interviews, and product backlog grooming.
Facilitating requirements gathering sessions to create user stories
Experience creating functional specifications, wireframes, process maps, and supporting UAT.
Ability to translate business requirements into ServiceNow configuration and development needs. Working in a Waterfall and/or Agile/Scrum environment and support project delivery.
Developing training materials and providing training.
The Business Analyst must have the following experience:
At least 1 year of experience as a business analyst for ServiceNow
Preferred Skills: Certified System Administrator (CSA)
Expected Deliverables:
Roadmaps, R&D findings, Epic and Sprint planning, backlog grooming, user stories, OCM documentation creation, go-live activity checklist