Overview
Remote
USD 62,000.00 - 85,000.00 per year
Full Time
Skills
Project Delivery
Operational Efficiency
NATURAL
Training
Customer Satisfaction
Quality Improvement
Use Cases
User Stories
Visualization
Process Flow
Sprint
Scripting
Acceptance Testing
Technical Support
Process Improvement
Optimization
Partnership
Software Development Methodology
Documentation
Business Process Management
Process Modeling
Process Management
Requirements Elicitation
Product Development
User Experience
Business Process
Management
Customer Experience
FOCUS
Agile
Conflict Resolution
Problem Solving
Regulatory Compliance
Collaboration
Marketing
Digital Asset Management
JIRA
Health Care
Life Insurance
FAR
Recruiting
Military
ADA
Human Resources
Job Details
Duration: FTE
Location: NJ-New Brunswick, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.
Responsibilities:
Understand user needs and translate them into detailed requirements
Build use cases; write, manage, and clarify user stories, visualization, and process flows
Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
Stay 2-3 sprints ahead of squad and ensure each feature has a clear definition of done; ensure each feature level deliverable is aligned to a definition of readiness to enter sprint
Communicate vision to developers and testers
May help write UAT scripts and participate in User Acceptance Testing as needed
Document confirmed business processes to serve as reference for development and IT support
Apply business process improvement methods for optimization
In partnership with the TPO, maintain deep understanding of any changes to ensure that the squad's backlog priorities are aligned with business/group needs
Track metrics and build reports to measure progress
Apply compliance requirements within scope of responsibility; ensure SDLC documentation, system configuration, and compliance activities are up to date as required
Understand portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product/BPM expertise
Support and/or facilitate system demos as needed
Qualifications:
Experience gathering requirements and translating into a product vision by leveraging knowledge in product development, engineering, and UX
Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up
Understanding of customer journeys and customer experience
Equipped with foundational knowledge and methods to identify, engage, and build empathy with customers, and apply these methods to daily work
Focus on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes
Contributes ideas that challenge thinking
Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment
Strong attention to details
Preferred Qualifications:
2-3 years of experience in Global Trade Compliance and/or Transportation
Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
Experience with JIRA and Roadmunk
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as, a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, utilization bonus, 401k, flexible time off for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at
Location: NJ-New Brunswick, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew process improvement associates measure and document customer satisfaction, cost and time reduction, and quality improvement processes and develop strategies to improve them.
Responsibilities:
Understand user needs and translate them into detailed requirements
Build use cases; write, manage, and clarify user stories, visualization, and process flows
Explain how requirements may be implemented from a functional standpoint and drive/improve user experience
Stay 2-3 sprints ahead of squad and ensure each feature has a clear definition of done; ensure each feature level deliverable is aligned to a definition of readiness to enter sprint
Communicate vision to developers and testers
May help write UAT scripts and participate in User Acceptance Testing as needed
Document confirmed business processes to serve as reference for development and IT support
Apply business process improvement methods for optimization
In partnership with the TPO, maintain deep understanding of any changes to ensure that the squad's backlog priorities are aligned with business/group needs
Track metrics and build reports to measure progress
Apply compliance requirements within scope of responsibility; ensure SDLC documentation, system configuration, and compliance activities are up to date as required
Understand portfolio of IT systems that the business uses; may specialize in specific applications and as such hold deep product/BPM expertise
Support and/or facilitate system demos as needed
Qualifications:
Experience gathering requirements and translating into a product vision by leveraging knowledge in product development, engineering, and UX
Deep understanding of business/processes and high-level understanding of high-quality digital product delivery
Experienced in managing a product backlog/release plan, tracking team level metrics, attend product team ceremonies, removing blockers (burndown chart, release burn up
Understanding of customer journeys and customer experience
Equipped with foundational knowledge and methods to identify, engage, and build empathy with customers, and apply these methods to daily work
Focus on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes
Contributes ideas that challenge thinking
Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment
Strong attention to details
Preferred Qualifications:
2-3 years of experience in Global Trade Compliance and/or Transportation
Experienced in developing systems and tools to enable customer interactions and collaboration (e.g., digital self, precision marketing, DAM, immersive technology)
Experience with JIRA and Roadmunk
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as, a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, utilization bonus, 401k, flexible time off for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.