ServiceNow Engineer

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

ServiceNow
HTML
Data Security
ACL

Job Details

Job title-ServiceNow Engineer

location-100% of the time at the Client s site.Tallahassee, FL (required) only Local candidate

Estimated Duration:
Work Setting: No telecommuting or remote work. This is a non-negotiable requirement from the client

Required:
Availability to work 100% of the time at the Client s site in Tallahassee, FL (required);
Experience with configuring, designing, and developing in the ServiceNow Platform (3+ years);
Experience with data extractions and conversions;
Experience with State and Federal laws applicable to the implementation of an information technology solution;
Experience in development with JavaScript, HTML, XML, Json, and SQL;
Experience integrating with Microsoft;
Experience integrating with a third-party system;
Experience using Discovery to populate the CMDB and implementing Service Mapping for business service visualization;
Experience with CSM;
Project Management experience;
Experience with State procurement and contract monitoring requirements;
Experience with industry and State information technology requirements;
Experience with State procurement and contract monitoring requirements;
ServiceNow certifications: Certified System Administrator (CSA), Certified Application Developer (CAD).

Preferred:
Experience with configuring, designing, and developing in the ServiceNow Platform (5+ years);
Experience in Performance Tuning;
Experience in Data Security;
Experience with configuring custom email templates;
Experience with implementing security policies using ACLs (Access Control Lists), roles, groups, and authentication mechanisms;
ServiceNow certifications: Certified Implementation Specialist IT Service Management (CIS-ITSM), Certified Implementation Specialist Customer Service Management (CIS-CSM).

Responsibilities:
Configuring, integrating and implementing ServiceNow activities
Developing ServiceNow workflows and flows
Implementing and configuring the Service Level Management platform from ServiceNow
Configuring dashboards, automated workflows, flows, self-service portal, live chat, and virtual agent
Performing ServiceNow CSM upgrades, including module configuration, integration testing, and customizations
Participating in defect management and triage functions, working cross-functionally to resolve issues
Maintaining detailed documentation of application design and code generation techniques

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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