Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Skills
Brand
Backup & Restore
Recovery
Repair
SAFE
Supervision
VAN
Job Details
- Client Vehicle Management
- Fully responsible for the Safety and Maintenance of Client issued VAN in adhering to Client policy and process
- Fully responsible for the safety of End Customer IT Devices assigned to you to support users/stores
- Load End customer approved IT Devices in your Client issued VAN and keep them safe
- Park Client issued VAN in your Home in adhering to Local County/State Government rules and Guidelines
- Drive Client provided VAN to work and keep it safe along with
- Travel to Brand Sites/sites to restore functionality of failed Device including below, but not limited to, the following:
- Troubleshooting to repair or replace
- Exchange
- Reconfigure
- Ship parts to and from the Location
- Perform remedial Support activities for Devices, when required. Such remedial Support activities include:
- Return the defective Device as to Normal Operations according to OEM standards or per instructions
- Perform remote diagnostics with the Supported User
- Provide all necessary labor to repair or Restore Device to Normal Operations
- provide all necessary Support for the Maintenance and repair of local Backup and Restore capabilities for Devices
- Refer the below attached documents to understand Client s deliverables and SLAs for Field Support Services, you are responsible to deliver them under the supervision of one of more Client Leader
- Perform any additional tasks assigned by Client
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