IT Systems Support Specialist (Desktop/Field Support)

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 12+ mo(s)

Skills

SANS
Information Technology
Field Service
Technical Support
Management Information Systems
Customer Service
Active Directory
Identity Management
Attention To Detail
Microsoft Windows
Writing
Customer Engagement
Documentation
Service Desk
Network
Graphical User Interface
Software Packaging
Operating Systems
Computer Hardware
Remote Support
Apache Cordova
PASS
Office Administration
FOCUS
Professional Services
Genetics
Law
Privacy
Artificial Intelligence

Job Details

IT Systems Support Specialist (Desktop/Field Support) - Long Term Project - Sacramento, CA

Title:IT Systems Support Specialist (Desktop/Field Support)
Location: Sacramento, CA - onsite
Duration: Long Term Project -12 plus months
Compensation: $24-31.25/hr.
Work Requirements: , Holders or Authorized to Work in the US

Our Government client in Sacramento is seeking an Information Technology Systems Support Specialist (Desktop/Field Services).

Seeking an IT Systems Support Specialist (Desktop) whose primary duties will be to assist with the on-site MIS support at customer locations. This assignment will primarily be with a team that focuses on one customer's IT needs, while maintaining standards defined by the Department of Technology. This assignment will also help with needs on other customer sites as needed.

This role will require:

  • Strong customer service skills
  • Knowledge of Active Directory or other identity management system
  • Attention to detail
  • Ability to work with rapidly changing priorities
  • Experience with troubleshooting Windows systems
  • Good verbal and writing skills for customer interaction and documentation
  • Second-level Service Desk support tickets (85% remote and 15% desk-side), resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
  • Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
  • Update both hardware and software assignments in Manifest.
  • Assist users in operating systems, application programs, utilities, and hardware operations. Image, install and move IT-related equipment.
  • This is a desktop support position that is mainly located in our Branch location. This location is near Goethe rd. and Bradshaw rd., but will cover nearby departments like Mather, Rancho Cordova, Vinyard, and the sometimes the Airports.

Other:

  • Must be able to pass a stringent criminal background check (livescan) before starting work.
  • In office support schedule Monday - Friday 8:00 a.m. - 5:00 p.m.

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • and much more!

About INSPYR Solutions:

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions Privacy Policy and INSPYR Solutions AI and Automated Employment Decision Tool Policy: . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About INSPYR Solutions